GridPoint
5305 Valley Park Dr Ste. 2,
Roanoke, 24019, VA,
United States
Roanoke, 24019, VA,
United States
1 703-667-7000
Professional Services
GridPoint Technographics
GridPoint Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GridPoint and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 180 GridPoint employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GridPoint has purchased the following applications: Datapolis Process Intelligence for Process Mining in 2012, Microsoft 365 for Collaboration in 2017, DocuSign eSignature for Digital Signing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GridPoint is running and its propensity to invest more and deepen its relationship with Datapolis , Microsoft , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GridPoint revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GridPoint intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
GridPoint Tech Stack and Enterprise Applications
GridPoint Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Datapolis | Legacy | Datapolis Process Intelligence | Process Mining | Analytics and BI | n/a | 2012 | 2012 |
In 2012, GridPoint implemented Datapolis Process Intelligence. Datapolis Process Intelligence is a Process Mining application deployed to analyze SharePoint based workflows and human centric processes used across GridPoint's professional services and operations.
The implementation leveraged Datapolis's SharePoint native approach and the Datapolis Workbox architecture, using a graphical designer to model process layers and technical automation logic. Core capabilities implemented included event log ingestion from SharePoint lists and workflow tasks, process discovery and visualization, variant analysis and conformance checking, and dashboarding for process owners. The configuration emphasized mapping business phases to technical workflow rules, enabling readable, changeable workflow models and supporting manual task orchestration where automation was not applied.
Integration centered on SharePoint as the operational data source, with Datapolis Process Intelligence consuming workflow events from Datapolis Workbox deployments and SharePoint content stores. Operational coverage targeted IT, process owners and operations teams who manage and monitor SharePoint based processes. Governance was structured around the dual business and technical layer model, enabling formalized process documentation, change control of workflow logic, and ongoing monitoring of process variants for remediation or further automation.
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GridPoint Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, GridPoint deployed Microsoft 365 to support Collaboration across its organization. GridPoint implemented Microsoft 365 on their website and within corporate user accounts to centralize collaboration and productivity workflows between internal teams and the site presence.
The implementation configured core Microsoft 365 capabilities including Exchange Online for corporate email, SharePoint Online for intranet content and document libraries, Microsoft Teams for real time chat and meetings, and OneDrive for personal file sync. Tenant configuration work focused on mailbox provisioning, site and team site structures, document library taxonomy, and endpoint client provisioning for desktop and mobile access.
Operational coverage extended to central IT and business groups responsible for sales, customer success, engineering, and marketing, with Microsoft 365 used as the primary Collaboration layer for internal communication and document collaboration. The Microsoft 365 tenant was also used to surface selective components on the corporate website where appropriate.
Governance was implemented at the tenant level with role based administration, account lifecycle controls, and standard security and compliance settings aligned to corporate policy. Rollout followed a staged approach by user groups, with administrative processes established for team creation, access requests, and content lifecycle management to embed Collaboration into day to day business functions.
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GridPoint Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2022 | 2022 |
In 2022, GridPoint implemented DocuSign eSignature as a Digital Signing solution on its website. DocuSign eSignature is embedded in customer-facing web pages to capture legally binding signatures and to present documents for online signing within the site experience.
The deployment reflects a web-integrated architecture using DocuSign eSignature standard capabilities, including envelope creation, template-driven document presentation, signer authentication options, and a persistent audit trail for each transaction. Implementation scope centers on online contract execution and consent capture, aligning Digital Signing functionality with sales and legal workflows. The integration records signed documents and associated metadata within DocuSign eSignature, creating a centralized signed-records repository accessible from the website integration.
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GridPoint eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2018 | 2018 |
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GridPoint CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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GridPoint ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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GridPoint PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Transactional Email | PaaS |
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2018 | 2018 |
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GridPoint IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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GridPoint CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at GridPoint
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by GridPoint Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from GridPoint IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the GridPoint digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD GridPoint Technographics
GridPoint is a Professional Services organization based in United States,
with around 180 employees and annual revenues of $25.0 million.
GridPoint operates a diverse technology stack with applications such as
Datapolis Process Intelligence, Microsoft 365 and DocuSign eSignature,
covering areas like Process Mining, Collaboration and Digital Signing.
GridPoint has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Datapolis, Microsoft and DocuSign.
GridPoint recently adopted applications including
DocuSign eSignature in 2022, Adobe Marketo in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of GridPoint’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates GridPoint’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete GridPoint technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.