New York, 10017, NY,
United States
Grow America Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Grow America and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 105 Grow America employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Grow America has purchased the following applications: CYPHER LMS for Learning and Development in 2025, Spark Loan Management for Loan Management in 2020, Microsoft 365 for Collaboration in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Grow America is running and its propensity to invest more and deepen its relationship with Cypher Learning , Spark , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Grow America revenues, which have grown to $31.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Grow America intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cypher Learning | Legacy | CYPHER LMS | Learning and Development | HCM | n/a | 2025 | 2025 |
In 2025, Grow America implemented CYPHER LMS as its primary Learning and Development platform. The implementation uses Cypher Learning's MATRIX LMS surfaced on the Grow America website to provide web access to courses and learner portals, positioning CYPHER LMS as the core system for organizational learning.
The deployment was configured to support standard Learning and Development capabilities, including course authoring and content hosting, learner enrollment and user provisioning, assessment and certification workflows, and reporting and analytics. Configuration work emphasized role based access and multi tier learner roles to manage administrators, instructors and learners, and used automated enrollment and completion tracking to streamline training lifecycle management.
MATRIX LMS integration with Grow America’s public website delivers direct access to catalogs and enrollment flows from the site, and the implementation scope centers on internal training and development use across departments within the 105 person organization. The implementation architecture reflects a web hosted learning platform model, with content delivery and learner management accessible via the website integrated LMS interface.
Governance measures focused on centralizing LMS administration, establishing content review and course publishing workflows, and training administrators on platform configuration and reporting. Rollout emphasized phased activation and administrator enablement to embed CYPHER LMS into existing learning operations without reference to a named prior system.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Spark | Legacy | Spark Loan Management | Loan Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Grow America implemented Spark Loan Management to standardize and automate its small-business SBA lending workflows in the United States. The deployment positioned Spark Loan Management as the organization's Loan Management application for centralized origination and underwriting of SBA and PPP loans.
Implementation activity concentrated on configuring SBA and PPP origination and underwriting modules inferred from the case study, with automated application intake, rule-based credit decisioning, and digital document routing typical of loan management platforms. Spark Loan Management was configured to support end-to-end loan lifecycle orchestration, from application capture through underwriting approvals, using workflow templates to accelerate processing during high-volume periods.
Operational coverage included lending operations and underwriting teams across Grow America’s U.S. program footprint, enabling a rapid response to PPP lending demand during the COVID-19 period. The rollout emphasized standardized workflow templates, role-based task queues, and centralized case management to streamline review and approval handoffs between loan officers and underwriters.
Governance changes formalized underwriting controls and standardized documentation and approval processes to ensure consistent decisioning and auditability. The implementation supported Grow America’s deployment of more than $320 million in capital and a rapid PPP response during the COVID-19 period, as reported in the case study.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2023 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Remote Monitoring and Management | ITSM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2023 | 2023 |
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Transactional Email | PaaS |
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2025 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2010 | 2010 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Domain Name System (DNS) | IaaS |
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2022 | 2022 |
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Domain Name System (DNS) | IaaS |
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2023 | 2023 |
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Network Management and Monitoring | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2018 | 2018 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2023 | 2023 |
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