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● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

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● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

Grundfos United States
Location
856 Koomey Rd,
Brookshire, 77423, TX,
United States
Website
https://www.grundfos.com/us/
Phone
1 281-994-2700
Artw industry
Manufacturing
Employee
Revenue

Grundfos United States Technographics

Grundfos United States Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Grundfos United States and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1700 Grundfos United States employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Grundfos United States has purchased the following applications: Umbraco CMS for Web Content Management in 2013, SERVICE 800 CX for Customer Experience in 2016, New Relic APM for Application Performance Management in 2016 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Grundfos United States is running and its propensity to invest more and deepen its relationship with Umbraco , SERVICE 800 , New Relic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Grundfos United States revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Grundfos United States intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Grundfos United States Data, Technology Stack, and Enterprise Applications
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Umbraco Legacy Umbraco CMS Web Content Management Content Management n/a 2013 2013
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SERVICE 800 Legacy SERVICE 800 CX Customer Experience CRM n/a 2016 2016
In 2016, Grundfos United States implemented SERVICE 800 CX to run phone-based customer satisfaction interviews and Hot Sheet alerts for its North America customer support center. SERVICE 800 CX, categorized as Customer Experience, was configured to measure Customer Support Center performance and produce regional reporting including Net Promoter Score. The implementation emphasized survey orchestration and real-time alerting, with SERVICE 800 CX capturing voice-elicited feedback through phone interviews, triggering Hot Sheet alerts for escalations, and generating benchmarking reports and dashboards. Functional capabilities implemented included NPS calculation, actionable metrics extraction, and regional performance reporting to support service operations. Deployment scope covered the United States customer support and service organization within Grundfos North America, delivering regional reporting and performance visibility across support sites. The implementation provided structured operational data streams to service managers and regional leadership for regular review and decision making. Governance and process change focused on using SERVICE 800 CX outputs to inform service strategy, with collected benchmarking and actionable metrics directly informing strategies to improve service and expand into new markets. Outcomes included the delivery of actionable metrics and benchmarking that guided service improvement and market expansion planning.
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
New Relic Legacy New Relic APM Application Performance Management ITSM n/a 2016 2016
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
IT Decision Makers and Key Stakeholders at Grundfos United States
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Grundfos United States Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Grundfos United States Technographics

Grundfos United States is a Manufacturing organization based in United States, with around 1700 employees and annual revenues of $1.00 billion.

Grundfos United States operates a diverse technology stack with applications such as Umbraco CMS, SERVICE 800 CX and New Relic APM, covering areas like Web Content Management, Customer Experience and Application Performance Management.

Grundfos United States has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Umbraco, SERVICE 800 and New Relic.

Grundfos United States recently adopted applications including SERVICE 800 CX in 2016, New Relic APM in 2016 and Rackspace Cloud in 2014, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Grundfos United States’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Grundfos United States’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Grundfos United States technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.