Ageas Portugal Group
Ageas Tejo Building, Praca Principe Perfeito No. 2,
Lisbon, 1990-278,
Portugal
Lisbon, 1990-278,
Portugal
351 21 794 3039
Insurance
Ageas Portugal Group Technographics
Ageas Portugal Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ageas Portugal Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1435 Ageas Portugal Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ageas Portugal Group has purchased the following applications: Duck Creek Claims for Insurance Claims Management in 2018, Duck Creek Insights for Analytics and BI in 2018, Hotjar for Customer Experience in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ageas Portugal Group is running and its propensity to invest more and deepen its relationship with Duck Creek Technologies , Polaris UK Ltd , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ageas Portugal Group revenues, which have grown to $3.06 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ageas Portugal Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ageas Portugal Group Tech Stack and Enterprise Applications
Ageas Portugal Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Duck Creek Technologies | Legacy | Duck Creek Claims | Insurance Claims Management | ERP Services and Operations | n/a | 2018 | 2019 |
In 2018, Ageas Portugal Group implemented Duck Creek Claims as part of a wider Duck Creek Suite installation. Duck Creek Claims was introduced to serve core Insurance Claims Management needs across the group, with deployment work coordinated alongside policy, billing and insights components of the suite.
The implementation used a hybrid deployment structure combining Microsoft Azure cloud and on-premise infrastructure, with database management on Microsoft SQL Server and Oracle under the IT lead’s DBA teams. Configuration focused on typical Insurance Claims Management capabilities, including claims intake, adjudication and workflow orchestration, reserving and payments processing, and operational reporting tailored to claims operations.
Integrations during the rollout explicitly connected Duck Creek Claims to enterprise document management and archive systems, including FileNet and the newly implemented RedDoc archive, and integrated with OutSystems database support and the group’s backup storage infrastructure. Data migration and consolidation activities were performed to unify content and records from distinct Ocidental and AGEAS infrastructures into the Duck Creek environment.
Governance was centralized under the group IT lead and Microsoft SQL Server administration team, who managed database migration, patching, licensing, backup controls and FileNet administration during the rollout. Operational coverage included IT, claims processing and document management teams within Grupo Ageas Portugal, with process orchestration and application lifecycle activities driven by internal DBA and infrastructure leadership.
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Insurance Policy Administration | ERP Services and Operations |
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2018 | 2019 |
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Insurance Pricing and Rating Engine | ERP Services and Operations |
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2018 | 2018 |
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Time Tracking and Billing | ERP Services and Operations |
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2018 | 2019 |
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Ageas Portugal Group Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Duck Creek Technologies | Legacy | Duck Creek Insights | Analytics and BI | Analytics and BI | n/a | 2018 | 2019 |
In 2018, Grupo Ageas Portugal implemented Duck Creek Insights as part of a broader Duck Creek Suite deployment, positioning Duck Creek Insights as its Analytics and BI application to support Policy, Claims and Billing business functions. The implementation targeted consolidation of Ocidental and AGEAS data estates, and the rollout was planned as a group level analytics layer to unify underwriting, claims adjudication and billing reporting workflows.
Duck Creek Insights was configured to deliver reporting, dashboarding and ad hoc analytics capabilities, with data modeling and scheduled extract load processes to feed a centralized analytics repository. The installation aligned Insights with the Duck Creek Policy, Claims and Billing modules so operational transaction feeds could power analytics, and the application name Duck Creek Insights appears throughout the configuration and reporting layers.
The deployment used a hybrid architecture combining Microsoft Azure cloud and on premise infrastructure, with primary data sources on Microsoft SQL Server and Oracle databases and document integration points to FileNet and a RedDoc archive. Implementation work included migration and consolidation of data and content from distinct infrastructures, construction of ETL pipelines into the analytics store and configuration of backup storage infrastructure to support the central analytics footprint.
Governance and operational ownership centered on the internal DBA organization, with database administration teams responsible for SQL Server and Oracle administration, database migration and patching projects, licensing and budgeting control, and backup management. Rollout and ongoing support were embedded in existing IT processes for document management and database operations, and Duck Creek Insights was instrumented to operate within that governed operational model.
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Ageas Portugal Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2022 | 2022 |
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Tag Management | CRM |
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2023 | 2023 |
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Ageas Portugal Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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Ageas Portugal Group Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2020 | 2020 |
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Ageas Portugal Group TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Ageas Portugal Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Ageas Portugal Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Operations Officer | CXO | Operation | |
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Actuarial Manager | Manager | Risk | |
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Motor Pricing & Business Analytics & Underwriting Manager | Manager | IT | |
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Head of Actuarial | Director | Risk | |
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Senior Manager, Technical Area Life: Underwriting | Pricing & Business Analytics | Technical Manag. | Manager | IT | |
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Apps Being Evaluated by Ageas Portugal Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ageas Portugal Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ageas Portugal Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Ageas Portugal Group Technographics
Ageas Portugal Group is a Insurance organization based in Portugal,
with around 1435 employees and annual revenues of $3.06 billion.
Ageas Portugal Group operates a diverse technology stack with applications such as
Duck Creek Claims, Duck Creek Insights and Hotjar,
covering areas like Insurance Claims Management, Analytics and BI and Customer Experience.
Ageas Portugal Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Duck Creek Technologies and Contentsquare.
Ageas Portugal Group recently adopted applications including
Microsoft Azure Traffic Manager in 2024, Google Tag Manager in 2023 and Hotjar in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ageas Portugal Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ageas Portugal Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ageas Portugal Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.