AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Grupo Basica Tech Stack and Enterprise Applications

Grupo Basica AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
JivoChat Legacy JivoChat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Grupo Basica implemented JivoChat on its public website. The deployment uses the JivoChat web chat widget embedded across customer-facing pages to provide a direct conversational touchpoint for property listings and contact forms, positioning JivoChat within the Chatbots and Conversational AI category. Configuration and usage align with standard Chatbots and Conversational AI capabilities, including live agent chat, automated messaging patterns, and visitor session tracking to preserve chat transcripts and support lead capture workflows. Operational scope is focused on customer-facing teams and sales and customer service functions on Grupo Basica's Mexico website, with agent workflows oriented toward inquiry triage and follow up. No implementation partners or external system integrations are documented in the public site source.
Grupo Basica Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
In 2020, Grupo Basica implemented Microsoft 365 for Collaboration across its Mexico operations. The deployment of Microsoft 365 provided a cloud-based collaboration platform for the construction and real estate organization with a workforce of approximately 140 employees, consolidating productivity and communication tooling under a single vendor tenancy. Microsoft 365 was configured to deliver core Collaboration capabilities including Exchange Online email and calendaring, Microsoft Teams for chat and meetings, SharePoint Online for intranet and document management, OneDrive for personal file sync, and the Office productivity suite. The implementation emphasized cloud identity provisioning and mobile access, with tenant-level configuration to manage user accounts, group membership, and file sharing controls consistent with Collaboration platform best practices. Operational coverage included corporate and field teams in Mexico, where Microsoft 365 services are surfaced on the company website, indicating public-facing integration or content delivery dependent on the Microsoft 365 tenant. Governance practices were aligned with standard cloud collaboration deployments, using centralized tenant administration, role-based access controls, and content governance to manage document lifecycle and internal collaboration workflows.
Grupo Basica CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2017 2017
In 2017, Grupo Basica implemented Hotjar on its public website to gather user behavior data and inform digital channel decisions. Hotjar, categorized as Customer Experience, was deployed as a client-side behavioral analytics and feedback tool embedded via site tagging to capture interaction patterns on the corporate web presence for this Mexico-based construction and real estate firm. Configuration emphasized standard Hotjar capabilities, including heatmaps, session recordings, conversion funnel tracking, and on-site feedback polls, instrumenting key pages across the site. Operational responsibility rested with marketing and web teams focused on lead generation and site engagement, with governance centered on data capture settings and consent controls consistent with client-side analytics best practices.
Sales Automation CRM 2014 2014
Grupo Basica IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Grupo Basica

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Grupo Basica Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Grupo Basica IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Grupo Basica digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Grupo Basica Technographics
Grupo Basica is a Construction and Real Estate organization based in Mexico, with around 140 employees and annual revenues of $10.0 million.
Grupo Basica operates a diverse technology stack with applications such as JivoChat, Microsoft 365 and Hotjar, covering areas like Chatbots and Conversational AI, Collaboration and Customer Experience.
Grupo Basica has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as JivoChat, Microsoft and Contentsquare.
Grupo Basica recently adopted applications including Cloudflare CDN in 2021, JivoChat in 2020 and Microsoft 365 in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Grupo Basica’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Grupo Basica’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Grupo Basica technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.