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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Grupo UMA Colombia Tech Stack and Enterprise Applications

Grupo UMA Colombia AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
wolkvox Legacy wolkvox Chatbots Chatbots and Conversational AI AI-Powered Application n/a 2023 2023
In 2023, Grupo UMA Colombia implemented wolkvox Chatbots as part of a broader Wolkvox licensing rollout to centralize customer communications. The deployment incorporated Wolkvox contact center licensing, WhatsApp channel plumbing, IVR voice handling, and the vendor supplied chatbots and voicebots, aligning the work with the Chatbots and Conversational AI category. The implementation focused on conversational workflow orchestration, using chatbots for messaging interactions and voicebots within IVR to automate routine inquiries, while routing complex cases to contact center agents. Configuration emphasized omnichannel session continuity between WhatsApp, IVR and live agents, and the solution was applied to CRM and customer-service workflows supporting retail sales, service and financing processes. Operational coverage targeted Grupo UMA Colombia’s motorcycle distribution and retail network across Colombia, centralizing channel management and licensing for consistent customer engagement. Governance centered on standardizing conversational scripts, escalation rules and channel routing to deliver more consistent omnichannel customer interactions.
Grupo UMA Colombia Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CKSource Legacy CKEditor Content Management Content Management n/a 2021 2021
Web Content Management Content Management 2017 2017
Web Content Management Content Management 2021 2021
Web Content Management Content Management 2021 2021
Grupo UMA Colombia eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy WooCommerce eCommerce eCommerce n/a 2020 2020
Grupo UMA Colombia CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Analytics CRM 2021 2021
Marketing Automation CRM 2019 2019
Grupo UMA Colombia PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2020 2020
Grupo UMA Colombia IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2024 2024
Domain Name System (DNS) IaaS 2017 2017
Grupo UMA Colombia CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Sockets Layer (SSL) CyberSecurity 2017 2017
Secure Sockets Layer (SSL) CyberSecurity 2019 2019
Secure Sockets Layer (SSL) CyberSecurity 2021 2021
Web Application Firewalls (WAF), Phishing Protection CyberSecurity 2024 2024

IT Decision Makers and Key Stakeholders at Grupo UMA Colombia

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Grupo UMA Colombia Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Grupo UMA Colombia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Grupo UMA Colombia digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Grupo UMA Colombia Technographics
Grupo UMA Colombia is a Automotive organization based in Colombia, with around 383 employees and annual revenues of $120.0 million.
Grupo UMA Colombia operates a diverse technology stack with applications such as wolkvox Chatbots, CKEditor and WooCommerce, covering areas like Chatbots and Conversational AI, Content Management and eCommerce.
Grupo UMA Colombia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as wolkvox, CKSource and Automattic.
Grupo UMA Colombia recently adopted applications including Cloudflare CDN in 2024, Cloudflare Bot Management in 2024 and wolkvox Chatbots in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Grupo UMA Colombia’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Grupo UMA Colombia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Grupo UMA Colombia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.