Medellin, x,
Colombia
Grupo UMA Colombia Technographics
Grupo UMA Colombia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Grupo UMA Colombia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 383 Grupo UMA Colombia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Grupo UMA Colombia has purchased the following applications: wolkvox Chatbots for Chatbots and Conversational AI in 2023, CKEditor for Content Management in 2021, WooCommerce for eCommerce in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Grupo UMA Colombia is running and its propensity to invest more and deepen its relationship with wolkvox , CKSource , Webflow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Grupo UMA Colombia revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Grupo UMA Colombia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Grupo UMA Colombia Tech Stack and Enterprise Applications
Grupo UMA Colombia AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| wolkvox | Legacy | wolkvox Chatbots | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2023, Grupo UMA Colombia implemented wolkvox Chatbots as part of a broader Wolkvox licensing rollout to centralize customer communications. The deployment incorporated Wolkvox contact center licensing, WhatsApp channel plumbing, IVR voice handling, and the vendor supplied chatbots and voicebots, aligning the work with the Chatbots and Conversational AI category.
The implementation focused on conversational workflow orchestration, using chatbots for messaging interactions and voicebots within IVR to automate routine inquiries, while routing complex cases to contact center agents. Configuration emphasized omnichannel session continuity between WhatsApp, IVR and live agents, and the solution was applied to CRM and customer-service workflows supporting retail sales, service and financing processes.
Operational coverage targeted Grupo UMA Colombia’s motorcycle distribution and retail network across Colombia, centralizing channel management and licensing for consistent customer engagement. Governance centered on standardizing conversational scripts, escalation rules and channel routing to deliver more consistent omnichannel customer interactions.
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Grupo UMA Colombia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CKSource | Legacy | CKEditor | Content Management | Content Management | n/a | 2021 | 2021 |
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Web Content Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Grupo UMA Colombia eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2020 | 2020 |
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Grupo UMA Colombia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Grupo UMA Colombia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2020 | 2020 |
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Grupo UMA Colombia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Domain Name System (DNS) | IaaS |
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2017 | 2017 |
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Grupo UMA Colombia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Sockets Layer (SSL) | CyberSecurity |
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2017 | 2017 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF), Phishing Protection | CyberSecurity |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Grupo UMA Colombia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Grupo UMA Colombia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||