Gruppo Iren
Via dei Santi Giacomo e Filippo, 9,
Genova, 16122,
Italy
Genova, 16122,
Italy
39 800 969 696
Utilities
Gruppo Iren Technographics
Gruppo Iren Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gruppo Iren and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 280 Gruppo Iren employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gruppo Iren has purchased the following applications: Microsoft 365 for Collaboration in 2020, Hotjar for Customer Experience in 2019, Board CPM for EPM in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gruppo Iren is running and its propensity to invest more and deepen its relationship with Microsoft , Contentsquare , Board International or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gruppo Iren revenues, which have grown to $47.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gruppo Iren intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gruppo Iren Tech Stack and Enterprise Applications
Gruppo Iren Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Gruppo Iren implemented Microsoft 365 to support Collaboration across the organization. The company's public website shows active use of Microsoft 365 as part of its digital workplace footprint, indicating the application is in production for corporate users. This deployment is positioned to centralize productivity and communications for Gruppo Iren's staff.
The Microsoft 365 implementation centers on core Collaboration capabilities, including Exchange Online for email, Microsoft Teams for synchronous communication, SharePoint Online for intranet and document management, OneDrive for personal file sync, and Office desktop and web applications for authoring and collaboration. The environment is operated as a cloud Microsoft 365 tenant with license provisioning and administration performed through the Microsoft 365 admin center. Configuration commonly includes identity and access controls, multi factor authentication, and SharePoint site architecture and document classification, consistent with Collaboration deployments.
Operational coverage targets business functions for corporate communications, knowledge management, and cross functional productivity for Gruppo Iren employees, and usage is surfaced on the company website. Governance is managed through IT administration of accounts, license assignment, and SharePoint site governance, with policies enforced inside the Microsoft 365 platform. The narrative links Gruppo Iren Microsoft 365 Collaboration to the company's public facing digital footprint.
|
Gruppo Iren CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, Gruppo Iren implemented Hotjar on its customer-facing website. The deployment targets Customer Experience use cases and was instrumented to capture behavioral analytics that inform web usability and engagement decisions. Hotjar configuration emphasized session recordings, heatmaps, conversion funnel analysis and on-page feedback to surface qualitative signals for site optimization.
Operational scope is the public website serving Gruppo Iren customers in Italy, with the implementation supporting digital marketing, UX design and customer service workflows. Governance and operational controls focused on centralized tracking configuration, sampling and data capture settings consistent with privacy requirements to limit collection of personal data. Gruppo Iren Hotjar Customer Experience efforts provide a lightweight behavioral analytics layer to feed iterative UX testing and content optimization processes.
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Gruppo Iren EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Board International | Legacy | Board CPM | EPM | EPM | n/a | 2015 | 2015 |
In 2015, Gruppo Iren implemented Board CPM. The deployment is recorded on Board International’s customer listing, confirming Gruppo Iren as a Board CPM customer within the utilities sector in Italy.
Gruppo Iren implemented Board CPM to provide EPM capabilities, using Board CPM for planning, budgeting, forecasting, financial consolidation, management reporting, and embedded analytics. The implementation positioned Board CPM as the core EPM application supporting corporate finance and performance management workflows at Gruppo Iren.
Operational coverage focused on group finance and corporate planning functions across the company in Italy, aligning financial close, budgeting cycles, and management reporting on a single platform. Configuration work emphasized model-driven planning, centralized data models for chart of accounts and cost centers, and automated calculation logic typical of enterprise performance management systems.
Governance and process changes centered on instituting centralized budgeting governance, version control for plan scenarios, and approval workflows to standardize plan to report processes. The vendor listing on Board International’s site is the primary public signal of this Board CPM EPM deployment at Gruppo Iren.
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Gruppo Iren PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
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Gruppo Iren IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Gruppo Iren
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Gruppo Iren Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Gruppo Iren IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Gruppo Iren digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Gruppo Iren Technographics
Gruppo Iren is a Utilities organization based in Italy,
with around 280 employees and annual revenues of $47.0 million.
Gruppo Iren operates a diverse technology stack with applications such as
Microsoft 365, Hotjar and Board CPM,
covering areas like Collaboration, Customer Experience and EPM.
Gruppo Iren has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Contentsquare and Board International.
Gruppo Iren recently adopted applications including
Microsoft 365 in 2020, Pathwire MailJet in 2020 and Microsoft Azure Cloud Services in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Gruppo Iren’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Gruppo Iren’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Gruppo Iren technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.