Madrid, 28003,
Spain
Direccion General De La Guardia Civil Spain Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Direccion General De La Guardia Civil Spain and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 82000 Direccion General De La Guardia Civil Spain employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Direccion General De La Guardia Civil Spain has purchased the following applications: Visa Authorize.Net for Payment Processing in 2023, SENECA Emergency Suite Communication for Collaboration in 2015, Red Hat JBoss Enterprise Application Platform for Apps Development in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Direccion General De La Guardia Civil Spain is running and its propensity to invest more and deepen its relationship with Visa , Telefonica , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Direccion General De La Guardia Civil Spain revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Direccion General De La Guardia Civil Spain intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP Financial Management | n/a | 2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Telefonica | Legacy | SENECA Emergency Suite Communication | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Direccion General De La Guardia Civil Spain implemented Telefonica's SENECA Emergency Suite Communication in its 062 call centre in Valencia. The deployment focused on emergency-communications and public-safety workflows under the Collaboration category, providing a unified intake and incident management interface for frontline operators.
SENECA Emergency Suite Communication was configured to tipify incoming calls, automatically open incident files and maintain persistent case records, enabling structured call triage and end to end incident lifecycle tracking. Configuration emphasized standardized classification taxonomies, template driven incident creation and automated status updates to improve operator consistency and reduce manual case handling.
Deployment scope covered the Guardia Civil 062 emergency call centre in Valencia and impacted emergency response, operations and case management functions at that site. The implementation centralized call discrimination and case documentation within the Telefónica SENECA operational stack, aligning intake workflows with on duty dispatch procedures.
Operational governance introduced standardized call classification procedures and case tracking workflows to support faster handover to response units. After the Séneca rollout the Valencia centre reported improved call discrimination and more consistent case management, and the system enabled quicker initiation of incident handling processes.
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Collaboration | Collaboration |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Red Hat | Legacy | Red Hat JBoss Enterprise Application Platform | Apps Development | PaaS | n/a | 2012 | 2012 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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