Rockville, 20855, MD,
United States
Guardian Fire Protection Services Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Guardian Fire Protection Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Guardian Fire Protection Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Guardian Fire Protection Services has purchased the following applications: Sage Intacct for ERP Financial in 2024, ServiceTrade for Field Service Management in 2014, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Guardian Fire Protection Services is running and its propensity to invest more and deepen its relationship with Sage , ServiceTrade , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Guardian Fire Protection Services revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Guardian Fire Protection Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP Financial Management | n/a | 2024 | 2024 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceTrade | Legacy | ServiceTrade | Field Service Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Guardian Fire Protection Services implemented ServiceTrade, a Field Service Management application, to centralize inspection and recurring service operations across its field service organization in the United States. The initiative targeted field service and operations workflows that had been managed across four disparate systems, with a three month deployment timeline to put a single service management platform into production.
The ServiceTrade deployment focused on inspection management, recurring service scheduling, work order orchestration, dispatch and technician communication capabilities. Configuration emphasized standardized inspection forms, recurring contract schedules, and customer communications workflows to improve field service visibility and to coordinate technicians and office dispatch teams.
Operational coverage included expansion support across multiple business sites, enabling growth to eight offices and the administration of approximately 90,000 services across about 38,000 customer locations as reported in the vendor case study. The implementation was scoped to the United States field operations and centralized service records, technician activity tracking, and customer-facing notification processes.
Governance and rollout used a compressed three month timeline to standardize processes and operational policies for inspections and recurring services, shifting ownership of scheduling and customer communications into centralized dispatch and operations teams. Improved field visibility and customer communications were cited as direct outcomes supporting rapid geographic expansion and scaled service volume.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
|
2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
|
2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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