Texas City, 77591, TX,
United States
Gulf Coast Water Authority Technographics
Gulf Coast Water Authority Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gulf Coast Water Authority and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Gulf Coast Water Authority employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gulf Coast Water Authority has purchased the following applications: OpenGov STW ERP for Government ERP in 2018, Microsoft 365 for Collaboration in 2020, New Relic APM for Application Performance Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gulf Coast Water Authority is running and its propensity to invest more and deepen its relationship with OpenGov , Microsoft , New Relic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gulf Coast Water Authority revenues, which have grown to $72.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gulf Coast Water Authority intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gulf Coast Water Authority Tech Stack and Enterprise Applications
Gulf Coast Water Authority ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenGov | Legacy | OpenGov STW ERP | Government ERP | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Gulf Coast Water Authority implemented OpenGov STW ERP. OpenGov STW ERP in Government ERP was configured to centralize utility billing and core finance workflows across the authority.
The deployment emphasized Accounts Payable and Accounts Receivable processing, with configuration to support monthly meter reading updates, creation of monthly water invoices from meter readings, and creation of monthly RJE's for water invoices. The implementation included cash application activities to receive payments and submit journal entries for payments received, routine reconciliation of TXU electrical invoices and payments, and the submission of invoices for vendor payment through the STW software.
Operational coverage focused on accounting, billing, treasury and mailroom tasks, and Gulf Coast Water Authority staffed AP and AR activities through Express Employment. Day to day procedures were formalized in the system, including creating a spreadsheet listing checks for deposit, mailing AP checks to vendors, and opening and scanning daily mail for disbursing to the correct departments.
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Government ERP | ERP Services and Operations |
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2024 | 2024 |
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Gulf Coast Water Authority Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 Gulf Coast Water Authority deployed Microsoft 365 as its primary Collaboration platform, a presence that is referenced on the authority's public website. The implementation established Microsoft 365 as the central cloud productivity environment for the organization's roughly 100 employees, aligning collaboration tooling with the authority's operational and administrative activities.
Microsoft 365 was configured to deliver core Collaboration capabilities common to the category, including cloud email, intranet and document libraries, synchronous messaging and meetings, and personal file synchronization and sharing. Configuration emphasis was on shared document governance, role based access controls, and centralized user account management to support everyday workflows and records handling.
The public website reference indicates Microsoft 365 is integrated into both internal staff collaboration and external content workflows, though no additional third party systems are documented in public sources. Operational coverage spans the authority's staff functions responsible for communications, records and routine operational coordination, reflecting Collaboration use across business functions tied to service delivery and public engagement.
Governance practices were aligned to standard public sector expectations, focusing on user provisioning, access control, retention settings and version control to centralize document lifecycle and meeting coordination processes. Microsoft 365 functions as the Collaboration backbone for Gulf Coast Water Authority, providing cloud native productivity and collaboration capabilities cited on the authority's website.
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Gulf Coast Water Authority ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2020 | 2020 |
In 2020 Gulf Coast Water Authority deployed New Relic APM as its Application Performance Management solution to instrument and observe its public website. The implementation focuses on application tier visibility for web transactions and real user interactions, with New Relic APM collecting performance telemetry directly from the website environment.
New Relic APM is configured to perform agent based instrumentation of the web application stack, capturing transaction traces, response time metrics, throughput, and error traces. The deployment leverages standard APM capabilities such as transaction sampling, error analytics, and custom instrumentation hooks to surface slow requests and exception context for application owners.
Operational responsibility for the New Relic APM instance centers on the authoritys IT and web operations function, using the platform to monitor the public site and to prioritize troubleshooting workflows. The implementation is scoped to the website, with monitoring data retained in New Relic APM for observability and incident investigation by internal operations staff.
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Gulf Coast Water Authority IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Gulf Coast Water Authority
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Gulf Coast Water Authority Executives
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