Seabrook, 77586, TX,
United States
Gulf Winds International Technographics
Gulf Winds International Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gulf Winds International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Gulf Winds International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gulf Winds International has purchased the following applications: Sage Intacct for ERP Financial in 2025, FrontApp for Collaboration in 2020, Hotjar for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gulf Winds International is running and its propensity to invest more and deepen its relationship with Sage , Front , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gulf Winds International revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gulf Winds International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gulf Winds International Tech Stack and Enterprise Applications
Gulf Winds International ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | BCS Prosoft | 2025 | 2025 |
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Gulf Winds International Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Front | Legacy | FrontApp | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 Gulf Winds implemented FrontApp to centralize customer communications and improve inbox coordination across its transportation operations. Gulf Winds deployed FrontApp as a Collaboration application to support customer service, dispatch coordination, and billing inquiries, provisioning the FrontApp environment to consolidate shared mailboxes and threaded team conversations under a single interface.
The deployment leveraged core FrontApp capabilities such as shared inboxes, assignment and ownership, internal commenting, message templates, and rule based routing. Administrators configured inbox segmentation for dispatch, operations, and accounts receivable, and established shared drafts and canned responses to standardize replies and reduce manual handling.
Gulf Winds integrated FrontApp with channel endpoints including corporate email, web form submissions, and SMS gateways to capture customer and carrier communications in one place. Operational coverage focused on United States based customer service and field operations teams, with role based access controls and team level inboxes to maintain separation of duties. The relationship is Gulf Winds FrontApp Collaboration customer service and operations, with the application serving as the central communication layer.
Rollout proceeded in phases with initial onboarding of the customer service team followed by dispatch and billing, and administrators instituted governance policies for message ownership, escalation paths, and SLA awareness. Training emphasized collaborative workflows, template usage, and preserving audit trails for critical shipments and customer disputes.
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Gulf Winds International CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Gulf Winds deployed Hotjar on its website. The Hotjar implementation is positioned as a Customer Experience solution to capture on-site user behavior and qualitative feedback directly from Gulf Winds' public web pages, with the implementation scoped to web analytics and UX insight collection for the organization.
The deployment leverages Hotjar capabilities commonly used in Customer Experience programs, including session recordings, heatmaps, conversion funnel analysis, and on-site surveys and feedback widgets, to collect behavioral and attitudinal data. Gulf Winds uses Hotjar data to inform web UX and digital marketing decision processes, providing a source of evidence for issue identification and prioritization of front-end changes.
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Gulf Winds International IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Gulf Winds International
Apps Being Evaluated by Gulf Winds International Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||