Feldberger Seenlandschaft, 17258,
Germany
GUT contact Germany Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by GUT contact Germany and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 GUT contact Germany employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GUT contact Germany has purchased the following applications: Rocket.chat for Chatbots and Conversational AI in 2020, Zulip for Collaboration in 2022, WordPress for Web Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GUT contact Germany is running and its propensity to invest more and deepen its relationship with Rocket.chat , Zulip , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GUT contact Germany revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GUT contact Germany intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zulip | Legacy | Zulip | Collaboration | Collaboration | n/a | 2022 | 2022 |
GUT contact implemented Zulip in 2022, deploying the Zulip application in October 2022 to support customer support operations and internal communications across its Germany-based contact center network. The deployment is self hosted and configured as a Collaboration platform, provisioned to support over 1,000 agents across three countries and focused on centralizing contact center messaging and internal team coordination.
The Zulip server was self hosted with LDAP integration for authentication and directory synchronization, aligning user provisioning with the company directory. Rollout included a month of parallel running, after which GUT contact reported fast onboarding and stable operation. Governance emphasized channel structure and operational use for customer support and internal communications, with configuration level controls mapped to LDAP groups. The deployment positions Zulip as the company’s Collaboration application for contact center and internal messaging functions.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WordPress | Web Content Management | Content Management | n/a | 2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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