GWA Group
Building 3B, 188 Holt Street Pinkenba,
Brisbane, 4008, QLD,
Australia
Brisbane, 4008, QLD,
Australia
61 7 3109-6000
Retail
GWA Group Technographics
GWA Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GWA Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 GWA Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GWA Group has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2021, UKG Workforce Central Payroll (ex Kronos Workforce Payroll) for Payroll in 2010, Infor M3 for Manufacturing ERP in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GWA Group is running and its propensity to invest more and deepen its relationship with Microsoft , UKG , The Access Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GWA Group revenues, which have grown to $271.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GWA Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
GWA Group Tech Stack and Enterprise Applications
GWA Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | Quorum Systems | 2021 | 2021 |
In 2021, GWA Group implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial platform. The deployment was framed to deliver complete transparency and control across the business ecosystem lifecycle, a strategic objective voiced by Alex Larson, General Manager Technology & Transformation.
The Microsoft Dynamics 365 for Finance and Operations implementation targeted core functional modules including Customer Care, Warehouse Management, Finance & Operations, Supply Chain, Commerce and Marketing. Configuration and workflow design emphasized consolidation of financial close, order to cash and inventory management processes, and standardization of commerce and customer service data models to support unified master data and transaction flows.
Quorum Systems served as the implementation partner for the rollout, collaborating with GWA Group to operationalize end to end processes across the identified departments. Operational coverage includes Customer Care teams, warehouse operations, finance and supply chain functions, with commerce and marketing operations integrated into the ERP Financial backbone.
Governance and process simplification were central to the program, with leadership from the Technology & Transformation function driving reduced process complexity to introduce greater flexibility and agility as market conditions change. The initiative aligns system configuration, process redesign and organizational oversight to sustain the stated objectives of transparency and control.
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GWA Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Payroll (ex Kronos Workforce Payroll) | Payroll | HCM | n/a | 2010 | 2010 |
In 2010, GWA Group implemented UKG Workforce Central Payroll (ex Kronos Workforce Payroll) to centralize payroll processing. The deployment targeted the Payroll category and specifically supported A/S payroll runs for up to 48 people, establishing a single payroll engine for GWA Group in Australia.
UKG Workforce Central Payroll was configured to manage core payroll processing, automated pay calculations, statutory tax and superannuation calculations, pay cycle management and payroll reporting. Configuration emphasized Australian payroll compliance and pay element setup, with time and attendance feeds coming from the Kronos time capture system to drive accurate pay calculations.
The implementation covered payroll and HR operational functions alongside finance interfaces for payroll accounting and reporting across GWA Group operations in Australia. Governance focused on centralized payroll processing, approval workflows, role based access for payroll and HR staff, and standardized payroll cycles to streamline operational processing.
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Payroll | HCM |
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2010 | 2010 |
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Time and Attendance | HCM |
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2010 | 2010 |
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Workforce Management | HCM |
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2010 | 2010 |
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GWA Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor M3 | Manufacturing ERP | ERP Services and Operations | ComActivity | 2019 | 2019 |
In 2019, GWA Group implemented Infor M3 as its Manufacturing ERP, with ComActivity engaged as the implementation partner for Caroma Industries in Sydney NSW. The deployment established Infor M3 as the transactional backbone for order capture and customer service across GWA Group business units supporting product documentation and quality workflows.
The Infor M3 implementation focused on operational modules aligned to order management and customer service, and extended to product documentation and quality checks that supported downstream delivery processes. Infor M3 was used daily by Customer Service teams for processing orders and handling escalations, and the platform’s transactional workflows were adapted to support knowledge article updates and product master data management.
The implementation environment integrated Infor M3 with existing communication and identity systems, using IBM Lotus Notes for order intake workflows alongside Infor M3 platform processes, and interfacing with Active Directory, Office 365, and MS Exchange for user authentication and corporate communications. These integrations supported continuity of phone and email based customer interactions while centralizing transactional records in Infor M3.
Governance and operational rollout were organized around agile delivery practices, with participation in scrum and sprint meetings, internal and external demos, and reviews. Operational governance extended to audit readiness and quality conformity, with team-level knowledge management and an offshore team lead coordinating a five person offshore support group.
Operational outcomes noted in user-level documentation include improved procedural adherence and staff recognition, with customer service staff achieving on-the-spot and best performer awards while using Infor M3 to resolve escalations and meet customer requirements.
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GWA Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2020 | 2020 |
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GWA Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2015 | 2015 |
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GWA Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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GWA Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at GWA Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by GWA Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from GWA Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the GWA Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD GWA Group Technographics
GWA Group is a Retail organization based in Australia,
with around 600 employees and annual revenues of $271.0 million.
GWA Group operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, UKG Workforce Central Payroll (ex Kronos Workforce Payroll) and Infor M3,
covering areas like ERP Financial, Payroll and Manufacturing ERP.
GWA Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, UKG and Infor.
GWA Group recently adopted applications including
Microsoft Dynamics 365 for Finance and Operations in 2021, Acquia Cloud in 2020 and Amazon EC2 in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of GWA Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates GWA Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete GWA Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.