Phoenix, 85024, AZ,
United States
H2H Enrollments Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by H2H Enrollments and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 H2H Enrollments employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that H2H Enrollments has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2017, Wix Chat for Web Content Management in 2019, LogMeIn GoTo Contact Center for Call Center in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems H2H Enrollments is running and its propensity to invest more and deepen its relationship with Google , GoDaddy , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing H2H Enrollments revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for H2H Enrollments intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wix.com | Legacy | Wix Chat | Web Content Management | Content Management | n/a | 2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn GoTo Contact Center | Call Center | CRM | n/a | 2024 | 2024 |
In 2024, H2H Enrollments deployed LogMeIn GoTo Contact Center as a Call Center solution to support benefits enrollment, HR, and payroll communications across its United States operations. The implementation concentrated on agent teams at the 30 person professional services firm, centralizing inbound voice handling, voicemail, and contact workflows for enrollment and payroll support.
The deployment included the AI Optimization add on to provide AI driven notes and sentiment analysis, and it configured smart call routing and protected wrap up time to reduce agent overload. Voicemail workflows were streamlined and agent interfaces were adjusted to prioritize first call resolution and accelerate after call work. Built in contact center analytics and reporting were enabled to increase visibility into queue performance and agent productivity.
LogMeIn GoTo Contact Center was provisioned as a cloud hosted contact center platform and was operationally integrated into HR, payroll, and benefits enrollment processes rather than as a standalone phone system. Operational scope covered benefits enrollment, HR, and payroll functions in the United States, with agents and supervisors using the platform for day to day call handling and reporting.
Governance refinements focused on enforcing routing rules and protected wrap up time, and on updating shift planning and voicemail ownership to align agent workload with the new smart routing. Reported outcomes included improved first call resolution, reduced agent overload, streamlined voicemails and agent workflows, and increased reporting visibility and team productivity.
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Domain Name System (DNS) | IaaS |
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2017 | 2017 |
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Domain Name System (DNS) | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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