HAI Group
189 Commerce Court P.O. Box 189,
Cheshire, 06410-0189, CT,
United States
Cheshire, 06410-0189, CT,
United States
1 800-873-0242
Insurance
HAI Group Technographics
HAI Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by HAI Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 HAI Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HAI Group has purchased the following applications: Acumatica Cloud ERP for ERP Financial in 2016, Meridian LMS for Learning and Development in 2018, Insurity ClaimsXPress for Insurance Claims Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HAI Group is running and its propensity to invest more and deepen its relationship with Acumatica , Meridian Knowledge Systems , KnowBe4 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HAI Group revenues, which have grown to $71.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HAI Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HAI Group Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acumatica | Legacy | Acumatica Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, HAI Group implemented Acumatica Cloud ERP to centralize finance operations under an ERP Financial program and to modernize accounting workflows across the organization. The initial implementation was led by the Corporate Controller and a 4-person project team, with scope targeting consolidated financial reporting for the organization and support for the companys multi-entity structure spanning 12 legal entities and roughly 150 employees.
The deployment focused on core financial modules, including general ledger, accounts payable, accounts receivable, multi-entity accounting, profit and loss and balance sheet reporting, and variance analysis. HAI Group also implemented a Travel and Expense system integrated with Acumatica Cloud ERP to capture employee expenditures and automate expense reporting, improving transactional automation and control.
Governance was finance led, with the Corporate Controller driving departmental restructuring and tighter internal controls concurrent with the ERP rollout. The project progressed through an initial phase concentrating on core finance capabilities and expense automation, enabling clearer ownership of month end close tasks and centralized transactional reconciliation processes across legal entities.
Operational coverage of Acumatica Cloud ERP encompassed the finance and accounting functions responsible for statutory and management reporting, accounts processing and treasury activities, and it supported process standardization across sites. The implementation delivered measurable automation improvements for approximately 150 employees and introduced strengthened internal controls and cost reduction measures as part of the broader ERP Financial initiative.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Meridian Knowledge Systems | Legacy | Meridian LMS | Learning and Development | HCM | n/a | 2018 | 2018 |
In 2018, HAI Group deployed Meridian LMS to establish an extended enterprise learning program. HAI Group used Meridian LMS in a Learning and Development capacity to centralize training, compliance, and partner enablement across its insurance operations.
The Meridian LMS implementation focused on core Learning and Development capabilities including course and curriculum management, role based enrollment and certification workflows, content management that supports packaged eLearning, and administrative reporting dashboards. Configuration emphasized segmented learner populations and branded learner portals to support both internal employees and external partners under a single platform architecture.
Operational coverage included HAI Group business functions for training, compliance administration, and partner enablement across its United States operations and associated external networks. Governance practices introduced defined learning administration roles, structured compliance assignment processes, and phased rollout sequencing to manage adoption and content governance within the organization.
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Learning and Development | HCM |
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2024 | 2024 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Insurity | Legacy | Insurity ClaimsXPress | Insurance Claims Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, HAI Group contracted for Insurity ClaimsXPress as part of its cloud modernization program. The engagement complemented Insurity’s cloud platform for policy and billing operations and targeted claims handling and reporting for HAI Group’s commercial output policy and commercial auto lines in the United States.
Insurity ClaimsXPress was scheduled for delivery in Q4 2019, indicating claims functionality deployment was planned as part of the 2019 modernization program. Configuration emphasized Insurance Claims Management capabilities including claims intake, adjudication workflows, and reporting, integrated with the vendor’s cloud policy and billing modules to preserve policy to claim linkage and financial posting consistency.
Operational scope centered on claims operations and analytics teams supporting commercial lines in the U.S., with governance and rollout staged under the overall 2019 modernization program and aligned to the vendor announced delivery timeline. The implementation narrative connects HAI Group, Insurity ClaimsXPress, Insurance Claims Management and the business function of claims handling and reporting within a cloud deployment architecture.
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Insurance ERP | ERP Services and Operations |
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2023 | 2024 |
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Insurance Policy Administration | ERP Services and Operations |
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2023 | 2024 |
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Time Tracking and Billing | ERP Services and Operations |
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2019 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Content Management | Content Management |
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2023 | 2023 |
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Content Management | Content Management |
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2024 | 2024 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2025 | 2025 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2007 | 2007 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2025 | 2025 |
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Customer Experience | CRM |
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2025 | 2025 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2023 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2019 | 2019 |
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Incident Management | ITSM |
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2023 | 2023 |
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IT Service Management | ITSM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Critical Event Management | TRM |
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2025 | 2025 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2023 | 2023 |
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Apps Development | PaaS |
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2025 | 2025 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
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2017 | 2017 |
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Domain Name System (DNS) | IaaS |
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2018 | 2018 |
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Network Management and Monitoring | IaaS |
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2025 | 2025 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2017 | 2017 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at HAI Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by HAI Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from HAI Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the HAI Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD HAI Group Technographics
HAI Group is a Insurance organization based in United States,
with around 250 employees and annual revenues of $71.0 million.
HAI Group operates a diverse technology stack with applications such as
Acumatica Cloud ERP, Meridian LMS and Insurity ClaimsXPress,
covering areas like ERP Financial, Learning and Development and Insurance Claims Management.
HAI Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Acumatica, Meridian Knowledge Systems and Insurity.
HAI Group recently adopted applications including
accessWidget in 2025, Hubspot CRM in 2025 and Hotjar in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of HAI Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates HAI Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete HAI Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.