Halifax Water
450 Cowie Hill Rd,
Halifax, B3P 2V3, NS,
Canada
Halifax, B3P 2V3, NS,
Canada
1 902-420-9287
Utilities
Halifax Water Technographics
Halifax Water Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Halifax Water and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Halifax Water employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Halifax Water has purchased the following applications: Cayenta ERP for ERP Financial in 2021, Microsoft 365 for Collaboration in 2015, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Halifax Water is running and its propensity to invest more and deepen its relationship with Cayenta , Microsoft , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Halifax Water revenues, which have grown to $135.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Halifax Water intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Halifax Water Tech Stack and Enterprise Applications
Halifax Water ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cayenta | Legacy | Cayenta ERP | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021 Halifax Water implemented Cayenta ERP, an ERP Financial application, to centralize capital funds management and align financial controls with capital project workflows. The deployment targets the Engineering and Technical Services Department where capital project portfolio management was previously executed with spreadsheets and manual information administration.
The implementation embeds the four functional components defined by the CPM&IS initiative, Capital Planning CP for project intake assessment and prioritization, Capital Project Management CPM for planning management control and reporting, Capital Funds Management CFM for budget expense management forecasting performance and dashboards, and the Capital Project Information System CPIS for collection dashboarding reporting and sharing. Capital Funds Management is configured to integrate directly with Cayenta ERP to provide budget ledger controls expense tracking and forecast reconciliation within the ERP Financial environment. Automation of workflows processes and forms for capital budget development and capital budget delivery is a core configuration objective.
Integration architecture centers on Cayenta ERP as the financial backbone with CPIS serving as the portfolio intelligence and dashboard layer exchanging project cost and budget status for portfolio visibility. Operational scope is focused on annual capital program development and delivery across Halifax Water project portfolios within the Engineering and Technical Services Department. The solution design emphasizes scalability for different project complexities and ease of use as resource skills evolve.
Governance changes accompany the technical rollout introducing standardized approval routing intake gates and portfolio level reporting to replace time consuming manual or semi integrated handoffs. The CPM&IS project frames process transformation around streamlined movement of information and approvals with CP and CPM workflows instrumented for control and auditability. Training and phased rollout are implied by the objective to deliver intuitive tools as user skills develop.
The stated intent is to reduce gaps in technology and portfolio practices and to enhance the effectiveness of capital portfolio and project management delivery at Halifax Water. Cayenta ERP is positioned as the ERP Financial system supporting Capital Funds Management integration and financial controls for the capital program.
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Halifax Water Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Halifax Water deployed Microsoft 365 as its Collaboration platform. Microsoft 365 is referenced on Halifax Water's public website and functions as the organization’s primary collaboration suite for internal teams and external content delivery.
The implementation is structured around a cloud-hosted Microsoft 365 tenant providing core collaboration capabilities, including email, document management, intranet content and real-time collaboration functionality typical of Microsoft 365 such as SharePoint, Exchange and Teams. Configuration work focuses on central document libraries and team workspaces to support day to day knowledge sharing and coordinated work across departments.
Operational coverage includes corporate departments across Halifax Water's Canadian operations, with central IT administering the tenant, managing user provisioning and enforcing access controls. The Microsoft 365 tenancy is surfaced on the public website for content delivery and employee collaboration, and governance practices center on content publishing workflows and role based access to align collaboration with business functions such as operations, customer service and finance.
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Halifax Water CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Halifax Water implemented Hotjar to instrument its public website for Customer Experience. Halifax Water deployed Hotjar as the Customer Experience solution to capture qualitative user feedback and behavioral analytics, aligning the application with web analytics and user research functions across its site.
The Hotjar implementation is delivered as a client side instrumentation layer embedded in Halifax Water’s website, leveraging session recordings, heatmaps, conversion funnels, and on-page feedback polls and surveys as functional capabilities. Operational ownership is held by Halifax Water’s web and digital teams, who use Hotjar data to triage usability issues, prioritize content updates, and feed user insights into customer service and communications workflows.
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Halifax Water ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2017 | 2017 |
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Halifax Water PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
Halifax Water IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
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|
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Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
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|
|
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Content Delivery Network | IaaS |
|
2019 | 2019 |
|
Halifax Water CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Halifax Water
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Halifax Water Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Halifax Water IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Halifax Water digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Halifax Water Technographics
Halifax Water is a Utilities organization based in Canada,
with around 400 employees and annual revenues of $135.0 million.
Halifax Water operates a diverse technology stack with applications such as
Cayenta ERP, Microsoft 365 and Hotjar,
covering areas like ERP Financial, Collaboration and Customer Experience.
Halifax Water has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cayenta, Microsoft and Contentsquare.
Halifax Water recently adopted applications including
Cayenta ERP in 2021, Hotjar in 2021 and Twilio Sendgrid in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Halifax Water’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Halifax Water’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Halifax Water technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.