Widnes, WA8 0TD,
United Kingdom
Halton Housing Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Halton Housing and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Halton Housing employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Halton Housing has purchased the following applications: Google Cloud Platform (GCP) for Application Hosting and Computing Services in 2020, Geomant Buzzeasy In-Queue Callback for Call Tracking and Recording in 2024, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Halton Housing is running and its propensity to invest more and deepen its relationship with Google , GoDaddy , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Halton Housing revenues, which have grown to $2.2 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Halton Housing intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Legacy | Google Cloud Platform (GCP) | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 | |||
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Geomant | Legacy | Geomant Buzzeasy In-Queue Callback | Call Tracking and Recording | CRM | n/a | 2024 | 2025 | In 2024, Halton Housing United Kingdom implemented Geomant Buzzeasy In-Queue Callback as part of its contact-centre technology footprint. The deployment is cited in industry coverage of Graia and Geomant customer references and positions Halton Housing within the vendor ecosystem as a contact-centre and customer-service user of the Geomant solution, categorized under Call Tracking and Recording and aligned to front-line customer engagement functions. The Geomant Buzzeasy In-Queue Callback implementation focuses on contact-centre queueing and in-queue callback orchestration, pairing callback scheduling with call tracking and recording capabilities typical of the Call Tracking and Recording category. Configuration signals include queue management, automated callback offer logic, and session handoff to agents, reflecting standard contact-centre callback workflows implemented through the Geomant Buzzeasy platform. Operational coverage centers on customer-service and contact-centre teams supporting Halton Housing United Kingdom, with the application embedded in inbound voice handling and agent-assisted callback interactions. The implementation narrative indicates the application was used to orchestrate caller callbacks from queue positions, and to capture tracking and recording artefacts for customer interactions within those workflows. Governance and rollout emphasis likely included updates to contact-centre procedures, agent scripting, and training to operationalize in-queue callback handling and recording practices. Geomant Buzzeasy In-Queue Callback is described in context with standard contact-centre process changes, positioning the application as an operational tool for call queuing, callback orchestration, and recorded customer engagement within Halton Housing United Kingdom. | |
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Tag Management | CRM |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 | ||
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Core HR | HCM |
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2019 | 2019 |
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Recruiting | HCM |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Digital Signing | Content Management |
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2016 | 2016 |
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Digital Signing | Content Management |
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2021 | 2021 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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ERP Financial | ERP Financial Management |
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2010 | 2010 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Real Estate Property Management | ERP Services and Operations |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2024 | 2024 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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