Hamblen County, TN
511 West Second North Street Administrative Building, 1st floor,
Morristown, 37814, TN,
United States
Morristown, 37814, TN,
United States
1 423-586-1931
Government
Hamblen County, TN Technographics
Hamblen County, TN Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hamblen County, TN and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Hamblen County, TN employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hamblen County, TN has purchased the following applications: Skyward Human Resources for Core HR in 2016, Skyward Municipality Management for Government ERP in 2015, Automattic Jetpack CRM for CRM in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hamblen County, TN is running and its propensity to invest more and deepen its relationship with Skyward , Automattic , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hamblen County, TN revenues, which have grown to $36.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hamblen County, TN intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hamblen County, TN Tech Stack and Enterprise Applications
Hamblen County, TN HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Skyward | Legacy | Skyward Human Resources | Core HR | HCM | n/a | 2016 | 2016 |
In 2016, Hamblen County, TN deployed Skyward Human Resources as its Core HR application to guide and support county government staff across all aspects of human resources, including payroll management for approximately 350 employees. The implementation centers on the SKYWARD Administrative Software System for Human Resources, aligning the Skyward Human Resources application with county payroll cycles, employee recordkeeping, and HR operational workflows.
Skyward Human Resources was configured to provide standard Core HR capabilities, including centralized personnel records, payroll processing workflows, benefits tracking, position and job data management, and HR reporting for departmental and countywide administration. The deployment emphasizes role based access for HR staff and payroll clerks, employee self service for basic HR interactions, and configuration of business rules to match municipal payroll and compliance requirements.
Operational scope covers county government departments and site level payroll administration, with the county HR team using Skyward Human Resources to administer hiring, payroll, and employee lifecycle activities. Governance efforts include formalizing HR processes and preparing HR staff for Society for Human Resource Management certification SHRM CP, indicating a focus on professionalization of HR practices alongside the application rollout.
|
Hamblen County, TN ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Skyward | Legacy | Skyward Municipality Management | Government ERP | ERP Services and Operations | n/a | 2015 | 2016 |
In 2015, Hamblen County, TN implemented Skyward Municipality Management as its Government ERP to automate county finance and payroll processes after county leaders determined their then-current ERP software would no longer be supported as of July 1, 2015. The implementation was driven by a county priority to reduce headcount-driven cost pressures through automation, with executive sponsorship emphasizing productivity and operational efficiency.
The Skyward Municipality Management deployment focused on core financial and payroll capabilities, leveraging the Skyward Municipality Management application to centralize general ledger processing, payroll processing, and operational reporting. The county used Skyward’s training database and parallel payroll capability to validate conversion results, enabling systematic reconciliation of converted data prior to full production cutover.
Project rollout involved structured, on-site training and post-conversion support from a Skyward certified trainer, who provided several weeks of staff training in functional areas of responsibility and returned to assist with data reconciliation and follow-up training. Operational coverage included the finance office and payroll staff across county departments, with vendor support accessible by email and telephone to address questions during stabilization.
Outcomes documented by county leadership included reduced labor intensity for day-to-day operations, improved access to expense and operations data for analysis, and perceived efficiency gains that leadership described as bringing county software capabilities into the 21st century. The implementation emphasized data conversion validation and staff enablement as governance mechanisms to ensure reliable financial and payroll operations.
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Hamblen County, TN CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2014 | 2014 |
In 2014, Hamblen County, TN implemented Automattic Jetpack CRM on its public website. The Automattic Jetpack CRM is deployed as a CRM embedded into the county website to capture constituent contacts and surface inbound inquiries into a centralized contact repository. The deployment is web centric, routing form submissions and contact interactions into the CRM and aligning online engagement with county communications processes. This configuration positions the application as the primary digital intake point for constituent engagement and outreach workflows.
Implementation scope centers on contact management and constituent recordkeeping, with configuration and automation focused on contact capture, communication tracking, and basic case or inquiry routing consistent with CRM category capabilities. Automattic Jetpack CRM is used to maintain constituent profiles, track interactions, and support departmental workflows for constituent services and administration. Governance aspects inferred for this deployment include centralized administrator roles for data stewardship and configured workflows to assign and escalate inquiries to the appropriate county teams. The narrative reflects a website integrated CRM implementation, with the relationship Hamblen County, TN Automattic Jetpack CRM CRM oriented toward constituent engagement and operational case handling.
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Hamblen County, TN IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
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Hamblen County, TN CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
|
2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Hamblen County, TN
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Finance Director | Director | Finance | |
|
|
|
County Clerk | Manager | Finance | |
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Apps Being Evaluated by Hamblen County, TN Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hamblen County, TN IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hamblen County, TN digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Hamblen County, TN Technographics
Hamblen County, TN is a Government organization based in United States,
with around 350 employees and annual revenues of $36.0 million.
Hamblen County, TN operates a diverse technology stack with applications such as
Skyward Human Resources, Skyward Municipality Management and Automattic Jetpack CRM,
covering areas like Core HR, Government ERP and CRM.
Hamblen County, TN has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Skyward and Automattic.
Hamblen County, TN recently adopted applications including
AppRiver Secure Cloud in 2021, Skyward Human Resources in 2016 and Skyward Municipality Management in 2015,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hamblen County, TN’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hamblen County, TN’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hamblen County, TN technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.