Hamilton & Inches
87 George Street,
Edinburgh, EH2 3EY,
United Kingdom
Edinburgh, EH2 3EY,
United Kingdom
44 13 1225-4898
Manufacturing
Hamilton & Inches Technographics
Hamilton & Inches Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hamilton & Inches and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Hamilton & Inches employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hamilton & Inches has purchased the following applications: Apple Pay for Payment Processing in 2020, ClearCourse Pursuit for Retail Management in 2018, Chatra for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hamilton & Inches is running and its propensity to invest more and deepen its relationship with Apple , Google , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hamilton & Inches revenues, which have grown to $13.4 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hamilton & Inches intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hamilton & Inches Tech Stack and Enterprise Applications
Hamilton & Inches ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Hamilton & Inches implemented Apple Pay as a Payment Processing option on their website. Hamilton & Inches deployed Apple Pay to enable in-browser and mobile wallet checkout for online orders, positioning Apple Pay within the Payment Processing stack that supports the company ecommerce payments function.
The implementation integrated Apple Pay into the site payment page and cart workflow, enabling tokenized card authorization and wallet based transaction approval to streamline customer checkout. Operational coverage is limited to the company web storefront, affecting commerce and payments workflows and requiring updates to checkout configuration and payment acceptance governance, with ongoing ownership retained by the web commerce and payments function.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2022 | 2022 |
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Hamilton & Inches ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ClearCourse | Legacy | ClearCourse Pursuit | Retail Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Hamilton & Inches implemented ClearCourse Pursuit for Retail Management. The deployment covered the Edinburgh showroom and onsite workshops and is used to manage back-office jewellery workflows, point of sale and inventory control across retail and workshop operations.
ClearCourse Pursuit was configured to deliver point of sale functionality, stock management and workshop job and repairs tracking, inferred from the vendor acquisition announcement and vendor listing. The implementation aligns Retail Management modules to retail operations, inventory control and repair to manufacturing workflows, centralizing product records and job ticket processing for high value jewellery items.
Integrations with other systems are not specified in public sources, therefore the implementation narrative focuses on in-store POS transactions, inventory reconciliation between showroom and workshops, and formalized workshop job management. Governance and process consolidation concentrated on unifying retail and back-office jewellery workflows under the ClearCourse Pursuit Retail Management application, standardizing inventory and repair workflows across the business.
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Hamilton & Inches AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Brevo | Legacy | Chatra | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Hamilton & Inches implemented Chatra on its public website. Chatra was deployed as a Chatbots and Conversational AI application to provide on-site conversational engagement for prospective customers and visitors.
Deployment focused on embedding the Chatra web chat widget into the site front end, configured for real time messaging, canned responses, visitor context capture, and offline message queuing. The implementation used Chatra's conversational UI and lead capture workflows to record contact details and conversation transcripts for follow up. No explicit integrations with other backend systems were documented in the available source.
Operational coverage was website centric, aligned to the company profile of 40 employees and managed by the small internal team responsible for website operations. Chatra provided a lightweight conversational layer to support online customer engagement, visitor routing, and basic lead qualification.
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Hamilton & Inches Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Hamilton & Inches Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2018 | 2018 |
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Hamilton & Inches CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Hamilton & Inches PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Hamilton & Inches IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Hamilton & Inches
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Apps Being Evaluated by Hamilton & Inches Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hamilton & Inches IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hamilton & Inches digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Hamilton & Inches Technographics
Hamilton & Inches is a Manufacturing organization based in United Kingdom,
with around 40 employees and annual revenues of $13.4 million.
Hamilton & Inches operates a diverse technology stack with applications such as
Apple Pay, ClearCourse Pursuit and Chatra,
covering areas like Payment Processing, Retail Management and Chatbots and Conversational AI.
Hamilton & Inches has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Apple, ClearCourse and Brevo.
Hamilton & Inches recently adopted applications including
Amazon Pay in 2022, Shopify in 2022 and Cloudflare CDN in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hamilton & Inches’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hamilton & Inches’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hamilton & Inches technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.