AI Buyer Insights:

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Hand Picked Hotels Tech Stack and Enterprise Applications

Hand Picked Hotels HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Eploy Legacy Eploy Applicant Tracking System Applicant Tracking System, Candidate Relationship Management HCM n/a 2020 2020
Core HR HCM 2018 2018
Employee Recognition and Rewards Management HCM 2018 2018
Payroll HCM 2018 2018
Hand Picked Hotels ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Triptease Legacy Triptease Reservation and Booking Management ERP Services and Operations n/a 2020 2020
In 2020, Hand Picked Hotels implemented Triptease as an onsite booking optimization and direct booking layer. Triptease was deployed on the corporate website to operate alongside the hotel's existing web booking flow. This deployment aligns with the Reservation and Booking Management category and centralized customer facing booking interfaces for the group's portfolio. The implementation targeted ecommerce, revenue management and reservations teams to influence conversion and attribution across direct channels. Configuration focused on Triptease's booking widget, onsite messaging and price comparison capabilities, instrumented to capture session level booking intent and steer guests toward direct bookings. Integration work centered on embedding Triptease into the website booking flow and synchronizing availability and rate visibility with the site's booking engine, while analytics modules surfaced conversion funnels for digital teams. Governance typically involved central control of messaging and rate display policies, with local hotel teams updating content through the platform to maintain coordinated pricing communication across properties.
Hand Picked Hotels PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sinch Legacy Pathwire Mailgun Transactional Email PaaS n/a 2020 2020
In 2020, Hand Picked Hotels implemented Pathwire Mailgun for Transactional Email on its website. The deployment embeds Pathwire Mailgun as the primary transactional sending layer for web-triggered communications tied to bookings and customer account workflows. Pathwire Mailgun was configured to support core Transactional Email capabilities including API and SMTP sending, templated message management, event webhooks for delivery and bounce notifications, and suppression list handling. Configuration emphasizes template-driven content for consistent guest communications, and Mailgun event streams are used to feed operational alerting and inbox placement checks, with standard email controls such as sending domain alignment, DKIM and SPF applied. Operational coverage centers on the public website, with business functions impacted including digital, reservations, and customer service teams that rely on automated confirmations, password resets, and notification workflows. Integrations are implemented at the web application level where booking and authentication code paths invoke Pathwire Mailgun APIs or SMTP endpoints, and Mailgun webhooks provide the primary operational telemetry for support and monitoring. Governance is organized around centralized template control and suppression list policies to ensure consistent messaging and complaint handling across customer-facing channels. Ongoing administration is executed through Pathwire Mailgun management interfaces and event logs, with operational ownership retained by digital operations and guest communications teams.
Hand Picked Hotels IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2015 2015
Content Delivery Network IaaS 2022 2022
Hand Picked Hotels CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2016 2016

IT Decision Makers and Key Stakeholders at Hand Picked Hotels

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Hand Picked Hotels Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hand Picked Hotels IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hand Picked Hotels digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Hand Picked Hotels Technographics
Hand Picked Hotels is a Leisure and Hospitality organization based in United Kingdom, with around 800 employees and annual revenues of $250.0 million.
Hand Picked Hotels operates a diverse technology stack with applications such as Eploy Applicant Tracking System, Triptease and Pathwire Mailgun, covering areas like Applicant Tracking System, Candidate Relationship Management, Reservation and Booking Management and Transactional Email.
Hand Picked Hotels has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Eploy, Triptease and Sinch.
Hand Picked Hotels recently adopted applications including Cloudflare CDN in 2022, Eploy Applicant Tracking System in 2020 and Triptease in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hand Picked Hotels’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Hand Picked Hotels’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hand Picked Hotels technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.