AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Hanover Research Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sage Legacy Sage Intacct ERP Financial ERP Financial Management n/a 2021 2021
In 2021, Hanover Research deployed Sage Intacct as its ERP Financial application. The deployment supports corporate finance and accounting for the United States based professional services firm of roughly 300 employees, aligning the companys core financial systems under Sage Intacct. The implementation configured Sage Intacct core financial modules including general ledger, accounts payable, accounts receivable, billing and financial reporting. Configuration work focused on chart of accounts standardization, automated billing and revenue recognition workflows, and month end close orchestration consistent with ERP Financial functional patterns. Hanover Research lists Sage Intacct on its website as the organization’s ERP Financial system, and operational coverage centers on finance, accounting and revenue operations. No specific third party integrations were disclosed in the source, so the narrative centers on the application footprint and its role in financial process orchestration. Governance changes around the Sage Intacct deployment include centralized financial controls, role based access management and standardized month end close procedures to support consistent accounting governance. The documentation on the company website establishes the relationship: Hanover Research Sage Intacct ERP Financial finance and accounting functions.
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Academy Of Mine Legacy Academy Of Mine Platform Learning and Development HCM n/a 2020 2020
In 2020 Hanover Research implemented the Academy Of Mine Platform to deliver and scale K–12 professional development and external training. The deployment used the Academy Of Mine Platform in to centralize course delivery and learner reporting for school-district customers across the United States. The implementation focused on course delivery and learner experience capabilities aligned to external training workflows, including modular content delivery, learner reporting and feedback mechanisms, and client-facing portals inferred from the engagement. Configurations emphasized reporting dashboards and feedback loop instrumentation to support ongoing professional development offerings and instructor-led sessions. Operational scope targeted external customer training for school districts in the United States, impacting client services, professional development delivery, and customer success functions. Governance changes established standardized reporting workflows and client portal access controls to provide district customers with recurring learner data and engagement touchpoints. The engagement with the Academy Of Mine Platform delivered improved reporting, strengthened feedback loops, and contributed to increased customer retention for Hanover Research school-district clients. Implementation narrative centers on the Academy Of Mine Platform as the application enabling scalable K–12 professional development and external training delivery.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Mediafly Legacy Mediafly Conversation Intelligence Speech Recognition AI AI-Powered Application n/a 2019 2019
In 2019, Hanover Research implemented Mediafly Conversation Intelligence to scale sales coaching and call analysis across its sales organization in the United States. The deployment positioned Mediafly Conversation Intelligence as a Speech Recognition AI solution supporting sales coaching and call analytics tied to pipeline development and CRM-oriented coaching workflows. Implementation centered on conversation intelligence capabilities including call capture, speech-to-text transcription, searchable call analytics, automated conversation tagging, and call scoring to drive coaching priorities. The engagement focused on sales and CRM coaching use cases, and inferred use of structured coaching plans and scorecards was applied to operationalize coaching workflows and establish measurable coaching criteria. Configuration emphasized analytics-driven coaching queues and searchable call libraries to surface coachable moments and reuse of best practices. The rollout covered Hanover Researchs US sales organization and was adopted by sales managers and enablement teams to centralize call review and coaching cadence. Governance incorporated regular coaching reviews and analytics-based prioritization of calls to address pipeline conversion opportunities. Outcomes reported in the customer case study included improved pipeline conversion and a 35% increase in first-call conversions.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2017 2017
Collaboration Collaboration 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2023 2023
CRM CRM 2017 2017
Customer Experience CRM 2018 2018
Customer Experience CRM 2019 2019
Digital Advertising Platform CRM 2019 2019
Digital Advertising Platform CRM 2020 2020
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2020 2020
Sales Analytics CRM 2018 2018
Sales Automation, CRM, Sales Engagement CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2022 2022
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2020 2020
IT Decision Makers and Key Stakeholders at Hanover Research
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Hanover Research Executives
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FAQ - APPS RUN THE WORLD Hanover Research Technographics

Hanover Research is a Professional Services organization based in United States, with around 300 employees and annual revenues of $60.0 million.

Hanover Research operates a diverse technology stack with applications such as Sage Intacct, Academy Of Mine Platform and Mediafly Conversation Intelligence, covering areas like ERP Financial, Learning and Development and Speech Recognition AI.

Hanover Research has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Sage, Academy Of Mine and Mediafly.

Hanover Research recently adopted applications including 6sense Account Engagement Platform in 2023, Freshservice in 2022 and Sage Intacct in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Hanover Research’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Hanover Research’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Hanover Research technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.