Arlington, 22203, VA,
United States
Hanover Research Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Hanover Research and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Hanover Research employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hanover Research has purchased the following applications: Sage Intacct for ERP Financial in 2021, Academy Of Mine Platform for Learning and Development in 2020, Mediafly Conversation Intelligence for Speech Recognition AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hanover Research is running and its propensity to invest more and deepen its relationship with Sage , Academy Of Mine , Mediafly or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hanover Research revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hanover Research intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP Financial Management | n/a | 2021 | 2021 |
In 2021, Hanover Research deployed Sage Intacct as its ERP Financial application. The deployment supports corporate finance and accounting for the United States based professional services firm of roughly 300 employees, aligning the companys core financial systems under Sage Intacct.
The implementation configured Sage Intacct core financial modules including general ledger, accounts payable, accounts receivable, billing and financial reporting. Configuration work focused on chart of accounts standardization, automated billing and revenue recognition workflows, and month end close orchestration consistent with ERP Financial functional patterns.
Hanover Research lists Sage Intacct on its website as the organization’s ERP Financial system, and operational coverage centers on finance, accounting and revenue operations. No specific third party integrations were disclosed in the source, so the narrative centers on the application footprint and its role in financial process orchestration.
Governance changes around the Sage Intacct deployment include centralized financial controls, role based access management and standardized month end close procedures to support consistent accounting governance. The documentation on the company website establishes the relationship: Hanover Research Sage Intacct ERP Financial finance and accounting functions.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Academy Of Mine | Legacy | Academy Of Mine Platform | Learning and Development | HCM | n/a | 2020 | 2020 |
In 2020 Hanover Research implemented the Academy Of Mine Platform to deliver and scale K–12 professional development and external training. The deployment used the Academy Of Mine Platform in to centralize course delivery and learner reporting for school-district customers across the United States.
The implementation focused on course delivery and learner experience capabilities aligned to external training workflows, including modular content delivery, learner reporting and feedback mechanisms, and client-facing portals inferred from the engagement. Configurations emphasized reporting dashboards and feedback loop instrumentation to support ongoing professional development offerings and instructor-led sessions.
Operational scope targeted external customer training for school districts in the United States, impacting client services, professional development delivery, and customer success functions. Governance changes established standardized reporting workflows and client portal access controls to provide district customers with recurring learner data and engagement touchpoints.
The engagement with the Academy Of Mine Platform delivered improved reporting, strengthened feedback loops, and contributed to increased customer retention for Hanover Research school-district clients. Implementation narrative centers on the Academy Of Mine Platform as the application enabling scalable K–12 professional development and external training delivery.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mediafly | Legacy | Mediafly Conversation Intelligence | Speech Recognition AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Hanover Research implemented Mediafly Conversation Intelligence to scale sales coaching and call analysis across its sales organization in the United States. The deployment positioned Mediafly Conversation Intelligence as a Speech Recognition AI solution supporting sales coaching and call analytics tied to pipeline development and CRM-oriented coaching workflows.
Implementation centered on conversation intelligence capabilities including call capture, speech-to-text transcription, searchable call analytics, automated conversation tagging, and call scoring to drive coaching priorities. The engagement focused on sales and CRM coaching use cases, and inferred use of structured coaching plans and scorecards was applied to operationalize coaching workflows and establish measurable coaching criteria. Configuration emphasized analytics-driven coaching queues and searchable call libraries to surface coachable moments and reuse of best practices.
The rollout covered Hanover Researchs US sales organization and was adopted by sales managers and enablement teams to centralize call review and coaching cadence. Governance incorporated regular coaching reviews and analytics-based prioritization of calls to address pipeline conversion opportunities. Outcomes reported in the customer case study included improved pipeline conversion and a 35% increase in first-call conversions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2023 | 2023 |
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CRM | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Analytics | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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