Roeselare, 8800,
Belgium
Hanssens Beyond Belgium Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Hanssens Beyond Belgium and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Hanssens Beyond Belgium employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Hanssens Beyond Belgium has purchased the following applications: ROGER365.io Contact Center for Call Center in 2024, Microsoft 365 for Collaboration in 2021, Exclaimer Cloud Signatures for Office 365 for Digital Signing in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hanssens Beyond Belgium is running and its propensity to invest more and deepen its relationship with ROGER365.io , Microsoft , CodeTwo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hanssens Beyond Belgium revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hanssens Beyond Belgium intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ROGER365.io | Legacy | ROGER365.io Contact Center | Call Center | CRM | n/a | 2024 | 2024 |
In 2024, Hanssens Beyond Belgium deployed ROGER365.io Contact Center, a Call Center application, on its public website to centralize inbound client contact. The implementation targets customer-facing communications for the firm, aligning the ROGER365.io Contact Center with front-office service and client engagement functions rather than back office systems.
The deployment configures category-aligned capabilities common to Call Center solutions, including automated call distribution, web based contact capture, digital channel routing, and agent console configuration. Configuration work emphasized lightweight agent profiles and queue definitions appropriate for an organization with roughly 30 employees, keeping the operational footprint compact and focused on high-frequency client interactions.
Integrations are grounded in the website integration explicitly in use, enabling web initiated callbacks and routing web inquiries into ROGER365.io Contact Center queues for real time handling. Operational coverage centers on customer service and sales-facing workflows, with the application connecting web based engagement to telephone handling and agent workflow orchestration.
Governance and rollout focused on establishing agent routing rules, escalation paths, and shift based availability to reflect existing team structures, while preserving centralized administration through the ROGER365.io Contact Center management console. The narrative documents a targeted Call Center deployment by Hanssens Beyond Belgium, linking ROGER365.io Contact Center to customer service and client engagement capabilities on the company website.
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Lead Generation | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
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Collaboration | Collaboration |
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2024 | 2024 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Exclaimer | Legacy | Exclaimer Cloud Signatures for Office 365 | Digital Signing | Content Management | n/a | 2024 | 2024 |
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Web Content Management | Content Management |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Domain Name System (DNS) | IaaS |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2025 | 2025 |
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