AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Happy Air Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digitalsoft Legacy Digitalsoft Giobby ERP ERP Financial ERP Financial Management n/a 2017 2017
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2025 2025
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digitalsoft Legacy Digitalsoft Giobby CRM CRM CRM n/a 2017 2017
In 2017, Happy Air implemented Digitalsoft Giobby CRM. The implementation centralized CRM functions for the 10-employee retailer and exclusive distributor of HAPPY HOP across Italy and Switzerland, supporting both B2B and B2C sales channels. Primary business functions using the system include sales, customer service, back office and front office operations, and accounting. Digitalsoft Giobby CRM was configured to manage contact and account records, sales order entry, reseller price list definition, and customer complaint workflows, and it was used as part of daily operations by the Sales and Logistics Manager and Social Media Manager. The deployment emphasized CRM contact management, sales pipeline tracking, pricing governance for resellers, and accounting integration points within the Giobby management environment. Standard CRM functional terminology such as case management, order workflows, and pricing lists were applied to support retail and distributor workflows. Integrations and adjacent tools documented in the implementation include Dropbox and Google Suite for document sharing and collaboration, sales channel presence on Amazon and eBay, and the X5 Professional website for e-commerce presence, all coordinated alongside liaison with logistics and couriers. Hardware and basic network services such as router, hub and VOIP configuration were part of the operational stack supporting Digitalsoft Giobby CRM and back-office connectivity. Governance and process changes focused on formalizing reseller price lists, customer service and claims handling workflows, and coordinated handoffs between sales, logistics and marketing teams.
Marketing Analytics, Marketing Automation CRM 2011 2011
Tag Management CRM 2020 2020

IT Decision Makers and Key Stakeholders at Happy Air

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Happy Air Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Happy Air IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Happy Air digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Happy Air Technographics
Happy Air is a Retail organization based in Italy, with around 10 employees and annual revenues of $4.0 million.
Happy Air operates a diverse technology stack with applications such as Digitalsoft Giobby ERP, Google Workspace (Formerly Google G-Suite) and Digitalsoft Giobby CRM, covering areas like ERP Financial, Collaboration and CRM.
Happy Air has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Digitalsoft and Google.
Happy Air recently adopted applications including Google Workspace (Formerly Google G-Suite) in 2025, Google Tag Manager in 2020 and Digitalsoft Giobby ERP in 2017, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Happy Air’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Happy Air’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Happy Air technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.