Hingham, 2134, MA,
United States
Harbor Clinical Technographics
Harbor Clinical Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Harbor Clinical and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Harbor Clinical employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Harbor Clinical has purchased the following applications: Flex Databases Pharmacovigilance for Clinical Trial Management in 2025, Tidio Live Chat for Chatbots and Conversational AI in 2025, Zoho Mail for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Harbor Clinical is running and its propensity to invest more and deepen its relationship with Flex Databases , Tidio , Zoho Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Harbor Clinical revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Harbor Clinical intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Harbor Clinical Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Flex Databases | Legacy | Flex Databases Pharmacovigilance | Clinical Trial Management | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025 Harbor Clinical deployed Flex Databases Pharmacovigilance as its primary safety database platform. The implementation embeds Flex Databases Pharmacovigilance within Harbor Clinical's Clinical Trial Management environment to run pharmacovigilance operations across studies.
The deployment centers on the vendor's Flex PV module to support adverse event reporting, signal detection, and regulatory compliance workflows. Configured capabilities include centralized case intake and case management, coding and triage workflows, expedited reporting pipelines, and aggregate safety surveillance consistent with pharmacovigilance operations.
Operational coverage extends across clinical studies in North America and globally, with the platform supporting clinical operations, pharmacovigilance teams, and regulatory functions. Harbor Clinical uses the safety database to unify study-level safety data into a single operational repository for ongoing signal detection and reporting across programs.
Governance and process work focused on standardizing case processing and escalation workflows, enforcing audit trails and role-based access for safety reviewers and regulatory stakeholders. A vendor interview published October 2025 confirms Harbor Clinical's active use of the Flex PV module and describes improved operational efficiency following the implementation.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2025 | 2025 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Mail | Collaboration | Collaboration | n/a | 2019 | 2019 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2025 | 2025 |
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Document Management | Content Management |
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2024 | 2024 |
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Web Content Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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CRM | CRM |
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2025 | 2025 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Domain Name System (DNS) | IaaS |
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2019 | 2019 |
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Domain Name System (DNS) | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2022 | 2022 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Harbor Clinical
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Harbor Clinical Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||