Scottsdale, 85260-1906, AZ,
United States
Harley Davidson of Scottsdale Technographics
Harley Davidson of Scottsdale Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Harley Davidson of Scottsdale and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6 Harley Davidson of Scottsdale employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Harley Davidson of Scottsdale has purchased the following applications: CarNow MessageNow for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2017, Gitana Cloud CMS for Enterprise Content Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Harley Davidson of Scottsdale is running and its propensity to invest more and deepen its relationship with CarNow , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Harley Davidson of Scottsdale revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Harley Davidson of Scottsdale intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Harley Davidson of Scottsdale Tech Stack and Enterprise Applications
Harley Davidson of Scottsdale AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CarNow | Legacy | CarNow MessageNow | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Harley Davidson of Scottsdale deployed CarNow MessageNow. CarNow MessageNow is a Chatbots and Conversational AI application embedded on their public website to provide real-time messaging, lead capture, and conversational engagement for the dealership.
The implementation uses a web-embedded conversational interface that surfaces live chat sessions to on-site staff, enabling messaging-based customer inquiries, appointment requests, and sales lead capture. Configuration centers on session routing and agent handoff workflows, with the widget placed on the dealership site for front-end customer engagement and internal handling by sales and service staff. The deployment scope is focused on dealership-facing online interactions, supporting customer service and retail sales functions at the Scottsdale location.
|
Harley Davidson of Scottsdale Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Harley Davidson of Scottsdale implemented Microsoft 365 as its Collaboration platform. The implementation is visible on the dealership website and aligns the small US automotive retail operation with a cloud-hosted productivity suite.
Microsoft 365 was provisioned as a single tenant scaled to a six person organization, supporting core business functions including sales, parts, service, and back-office administration. Typical Collaboration capabilities were configured to match a small dealership profile, including hosted email, cloud document storage and sharing, and real-time communications and meetings to support internal coordination and customer interactions.
Operational setup emphasized centralized tenant administration and user account provisioning for the dealership staff, with access controls and shared site structures sized for a single-site retail operation. The public website reference to Microsoft 365 indicates consistency between external presence and internal collaboration tooling, while governance and workflow simplification reflect a lightweight, cloud-first deployment model for a small business.
|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
Harley Davidson of Scottsdale Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gitana Software | Legacy | Gitana Cloud CMS | Enterprise Content Management | Content Management | n/a | 2018 | 2018 |
In 2018, Harley Davidson of Scottsdale implemented Gitana Cloud CMS. The deployment uses Gitana Cloud CMS for Enterprise Content Management to manage content on the public website https://www.hdofscottsdale.com/ in the United States. The organization is a small dealership with six employees and the implementation is scoped to website content management rather than enterprise portals. The relationship is Harley Davidson of Scottsdale Gitana Cloud CMS Enterprise Content Management for web content and marketing functions.
Gitana Cloud CMS is employed as the primary content repository and web content management layer. Functional capabilities aligned with Enterprise Content Management include content authoring, templating, media asset management, and publishing workflows, configured to support template driven pages and regular editorial updates. Configuration emphasizes lightweight editorial roles and role based content permissions to suit a small operations model and to streamline content staging and publishing.
Operational coverage centers on web content managers and marketing staff at the dealership, with the CMS serving as the cloud hosted content delivery and management platform for storefront and promotional pages. The cloud orientation of Gitana Cloud CMS reduces on premises infrastructure needs and enables centralized content administration for the site. The implementation focuses on day to day content operations and web publishing rather than back office functions.
Governance is organized around editorial control, content review, and publishing approvals to maintain brand consistency for Harley Davidson of Scottsdale. Rollout was scoped to web pages and media assets with lightweight governance appropriate for a six person organization. The configuration and workflow choices prioritize ease of use, template reuse, and predictable publishing paths within Gitana Cloud CMS.
|
Harley Davidson of Scottsdale eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2022 | 2022 |
|
Harley Davidson of Scottsdale CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Brand Management | CRM |
|
2022 | 2022 |
|
|
|
|
|
Customer Engagement | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
|
|
|
|
Tag Management | CRM |
|
2020 | 2020 |
|
Harley Davidson of Scottsdale ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2013 | 2013 |
|
|
|
|
|
IT Service Management | ITSM |
|
2022 | 2022 |
|
Harley Davidson of Scottsdale PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
|
Harley Davidson of Scottsdale IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
Harley Davidson of Scottsdale CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Harley Davidson of Scottsdale
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Harley Davidson of Scottsdale Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||