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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Harley Davidson of Scottsdale Tech Stack and Enterprise Applications

Harley Davidson of Scottsdale AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CarNow Legacy CarNow MessageNow Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016, Harley Davidson of Scottsdale deployed CarNow MessageNow. CarNow MessageNow is a Chatbots and Conversational AI application embedded on their public website to provide real-time messaging, lead capture, and conversational engagement for the dealership. The implementation uses a web-embedded conversational interface that surfaces live chat sessions to on-site staff, enabling messaging-based customer inquiries, appointment requests, and sales lead capture. Configuration centers on session routing and agent handoff workflows, with the widget placed on the dealership site for front-end customer engagement and internal handling by sales and service staff. The deployment scope is focused on dealership-facing online interactions, supporting customer service and retail sales functions at the Scottsdale location.
Harley Davidson of Scottsdale Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017 Harley Davidson of Scottsdale implemented Microsoft 365 as its Collaboration platform. The implementation is visible on the dealership website and aligns the small US automotive retail operation with a cloud-hosted productivity suite. Microsoft 365 was provisioned as a single tenant scaled to a six person organization, supporting core business functions including sales, parts, service, and back-office administration. Typical Collaboration capabilities were configured to match a small dealership profile, including hosted email, cloud document storage and sharing, and real-time communications and meetings to support internal coordination and customer interactions. Operational setup emphasized centralized tenant administration and user account provisioning for the dealership staff, with access controls and shared site structures sized for a single-site retail operation. The public website reference to Microsoft 365 indicates consistency between external presence and internal collaboration tooling, while governance and workflow simplification reflect a lightweight, cloud-first deployment model for a small business.
Collaboration Collaboration 2022 2022
Harley Davidson of Scottsdale Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Gitana Software Legacy Gitana Cloud CMS Enterprise Content Management Content Management n/a 2018 2018
In 2018, Harley Davidson of Scottsdale implemented Gitana Cloud CMS. The deployment uses Gitana Cloud CMS for Enterprise Content Management to manage content on the public website https://www.hdofscottsdale.com/ in the United States. The organization is a small dealership with six employees and the implementation is scoped to website content management rather than enterprise portals. The relationship is Harley Davidson of Scottsdale Gitana Cloud CMS Enterprise Content Management for web content and marketing functions. Gitana Cloud CMS is employed as the primary content repository and web content management layer. Functional capabilities aligned with Enterprise Content Management include content authoring, templating, media asset management, and publishing workflows, configured to support template driven pages and regular editorial updates. Configuration emphasizes lightweight editorial roles and role based content permissions to suit a small operations model and to streamline content staging and publishing. Operational coverage centers on web content managers and marketing staff at the dealership, with the CMS serving as the cloud hosted content delivery and management platform for storefront and promotional pages. The cloud orientation of Gitana Cloud CMS reduces on premises infrastructure needs and enables centralized content administration for the site. The implementation focuses on day to day content operations and web publishing rather than back office functions. Governance is organized around editorial control, content review, and publishing approvals to maintain brand consistency for Harley Davidson of Scottsdale. Rollout was scoped to web pages and media assets with lightweight governance appropriate for a six person organization. The configuration and workflow choices prioritize ease of use, template reuse, and predictable publishing paths within Gitana Cloud CMS.
Harley Davidson of Scottsdale eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2022 2022
Harley Davidson of Scottsdale CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Brand Management CRM 2022 2022
Customer Engagement CRM 2020 2020
Customer Experience CRM 2017 2017
Marketing Automation CRM 2017 2017
Tag Management CRM 2020 2020
Harley Davidson of Scottsdale ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2013 2013
IT Service Management ITSM 2022 2022
Harley Davidson of Scottsdale PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2017 2017
Harley Davidson of Scottsdale IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2022 2022
Cloud Storage IaaS 2022 2022
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2016 2016
Harley Davidson of Scottsdale CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Harley Davidson of Scottsdale

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Harley Davidson of Scottsdale Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Harley Davidson of Scottsdale IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Harley Davidson of Scottsdale digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Harley Davidson of Scottsdale Technographics
Harley Davidson of Scottsdale is a Automotive organization based in United States, with around 6 employees and annual revenues of $1.0 million.
Harley Davidson of Scottsdale operates a diverse technology stack with applications such as CarNow MessageNow, Microsoft 365 and Gitana Cloud CMS, covering areas like Chatbots and Conversational AI, Collaboration and Enterprise Content Management.
Harley Davidson of Scottsdale has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as CarNow, Microsoft and Gitana Software.
Harley Davidson of Scottsdale recently adopted applications including Slack Connect in 2022, tru Shop-by-Payment in 2022 and Kenect in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Harley Davidson of Scottsdale’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Harley Davidson of Scottsdale’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Harley Davidson of Scottsdale technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.