Harney & Sons Technographics
Harney & Sons Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Harney & Sons and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Harney & Sons employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Harney & Sons has purchased the following applications: Google Pay for Payment Processing in 2021, NoFraud for eCommerce Fraud Protection in 2020, Aimtell for Customer Engagement in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Harney & Sons is running and its propensity to invest more and deepen its relationship with Google , Recharge Payments , NoFraud or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Harney & Sons revenues, which have grown to $47.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Harney & Sons intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Harney & Sons Tech Stack and Enterprise Applications
Harney & Sons ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Pay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021 Harney & Sons implemented Google Pay as a Payment Processing capability on its customer-facing website. The deployment embedded Google Pay's web payment button and client-side tokenization into the ecommerce checkout flow, routing payment tokens to the merchant payment processing layer for authorization and settlement. Google Pay was configured to operate within the site's payment acceptance and authorization workflows, aligning with standard web payment APIs and merchant validation steps.
The implementation scope covered online commerce operations and finance functions within the United States, focusing on the web storefront rather than in-store point of sale. Governance changes targeted checkout workflows and payment acceptance rules, with coordination between web engineering and payments operations for configuration, compliance, and ongoing maintenance of Google Pay Payment Processing integration.
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Subscription and Recurring Billing | ERP |
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2018 | 2018 |
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Harney & Sons eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NoFraud | Legacy | NoFraud | eCommerce Fraud Protection | eCommerce | n/a | 2020 | 2020 |
In 2020, Harney & Sons implemented NoFraud on its public website to address online transaction risk. The deployment targets eCommerce Fraud Protection for Harney & Sons, with instrumentation placed in the checkout and order processing flows to protect the companys retail ecommerce channel.
NoFraud was configured to provide real time order screening, rule based risk scoring, device and browser signal collection, and a manual review queue tied to the merchants order management workflow. Operational coverage centers on the ecommerce team and customer service functions, with decisioning rules and review processes governing order authorization and fraud investigation workflows.
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eCommerce | eCommerce |
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2017 | 2017 |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Product Review Management | eCommerce |
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2020 | 2020 |
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Shipping Management | eCommerce |
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2021 | 2021 |
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Shipping Management | eCommerce |
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2015 | 2015 |
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Harney & Sons CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aimtell | Legacy | Aimtell | Customer Engagement | CRM | n/a | 2018 | 2018 |
In 2018, Harney & Sons deployed Aimtell on its public website. Aimtell is being used as a Customer Engagement application to drive browser push notifications and on-site messaging for the companys ecommerce storefront, aligning the tool with digital marketing and online commerce objectives.
The Aimtell implementation was web-first, instrumented via a client-side tag embedded in the site, and configured to capture opt-ins, segment visitors, and orchestrate targeted push campaigns and on-site prompts. Configuration emphasized event-triggered messaging and subscription management, reflecting standard Customer Engagement capabilities such as segmentation, campaign orchestration, and automated messaging workflows.
Operational ownership and campaign governance were centered in the digital marketing and ecommerce functions, which controlled opt-in flows, segmentation rules, and messaging cadence. Rollout scope was limited to the harney.com site, with consent and subscription controls managed through on-site prompts and the Aimtell configuration.
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Loyalty | CRM |
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2016 | 2016 |
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Customer Loyalty | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Harney & Sons IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Harney & Sons
| First Name | Last Name | Title | Function | Department | Phone | |
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| VP Operations | VP | Operations | ||||
| VP Operations | VP | Operations | ||||
| Controller | Director | Finance |
Apps Being Evaluated by Harney & Sons Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||