Harpak-ULMA
85 Independence Drive,
Taunton, 2780, MA,
United States
Taunton, 2780, MA,
United States
1 508-884-2500
Manufacturing
Harpak-ULMA Technographics
Harpak-ULMA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Harpak-ULMA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Harpak-ULMA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Harpak-ULMA has purchased the following applications: Rockwell FactoryTalk InnovationSuite for Asset Performance Management in 2019, Microsoft 365 for Collaboration in 2019, Hubspot CRM for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Harpak-ULMA is running and its propensity to invest more and deepen its relationship with Rockwell Automation , Microsoft , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Harpak-ULMA revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Harpak-ULMA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Harpak-ULMA Tech Stack and Enterprise Applications
Harpak-ULMA ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rockwell Automation | Legacy | Rockwell FactoryTalk InnovationSuite | Asset Performance Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Harpak-ULMA implemented Rockwell FactoryTalk InnovationSuite to institute Asset Performance Management capabilities across its smart packaging lines. The implementation was part of a broader multi-phase digital roadmap launched in October 2018 aimed at enabling smart, connected machines for Harpak-ULMA and its customers in the food, medical and industrial markets.
The deployment leveraged standardized Rockwell Automation control hardware and an open-architecture approach to embed telemetry and diagnostics, with Rockwell FactoryTalk InnovationSuite providing the Asset Performance Management application layer. Functional capabilities implemented include augmented reality workflows for visual training, remote expert collaboration and virtual factory acceptance tests, digital twin visualization for interactive fault diagnosis, and expanded IoT touchpoints to surface real-time operating data and onboard diagnostics to production staff.
Integrations documented in the case study include pre-integrated compatibility with PTC Vuforia and ThingWorx to support AR and IoT applications, and connectivity to AR headsets, smartphones and tablets for frontline access to machine models. Operational coverage targeted Harpak-ULMA engineered packaging machines and end-to-end packaging line automation deployed to customer sites, impacting production operators, maintenance technicians and customer support functions.
Rollout followed the defined four-phase roadmap with phase one establishing the control and connectivity foundation, phase two delivering AR workflows, phase three expanding embedded IoT and digital twin exposure, and phase four planning machine learning and cloud-based predictive maintenance services. The case study highlights explicit benefits such as reduced operator learning curves and faster onboarding, the ability to diagnose faults without immediate cabinet access, and noted risks around data ownership and connectivity that must be resolved before full predictive maintenance services are realized.
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Harpak-ULMA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Harpak-ULMA deployed Microsoft 365 as its Collaboration platform to support corporate collaboration and communications across its United States operations. The implementation is anchored on Microsoft 365, reflecting use of cloud-hosted productivity and collaboration services accessible from the company's website. Harpak-ULMA Microsoft 365 Collaboration supports core business functions including internal communications, document management, and meeting and conferencing workflows.
Configurations emphasize standard Microsoft 365 capabilities such as Exchange Online for email, SharePoint Online for intranet and document libraries, Microsoft Teams for chat and meetings, OneDrive for file sync, and the Office productivity suite for authoring and coauthoring. Administration is centralized with user provisioning, tenant-level governance, and policy controls to manage identity and access across departments including production, engineering, and sales. The rollout focused on embedding collaboration tooling into daily workflows and into the company web presence, with staged adoption and configuration of document management and meeting workflows.
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Harpak-ULMA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020, Harpak-ULMA, a manufacturing company with 250 employees, implemented Hubspot CRM. The deployment is used on their website to capture inquiries and feed leads directly into a centralized contact repository, establishing Hubspot CRM as the primary customer record for digital lead capture.
Hubspot CRM was configured to deliver core CRM capabilities including contact management, web form based lead capture, deal pipeline tracking, email marketing automation, and reporting dashboards. The implementation emphasizes contact segmentation and pipeline visibility to support sales and marketing workflows.
Operational coverage focuses on sales and marketing teams and extends to customer facing service interactions via the website. Governance activities centered on standardizing lead capture processes and centralizing customer records, establishing internal ownership of CRM data and workflow definitions.
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Harpak-ULMA PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Lifecycle Management | PLM and Engineering |
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2019 | 2019 |
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Product Lifecycle Management | PLM and Engineering |
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2022 | 2023 |
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Product Lifecycle Management | PLM and Engineering |
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2019 | 2019 |
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Harpak-ULMA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Harpak-ULMA Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Harpak-ULMA
| First Name | Last Name | Title | Function | Department | Phone | |
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Product Manager – Mondini Tray Seal | Manager | R&D | |
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Innovation Manager | Manager | R&D | |
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VP of Engineering & Technical Services | VP | R&D | |
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Controls and Innovation Engineering Manager | Manager | R&D | |
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Apps Being Evaluated by Harpak-ULMA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Harpak-ULMA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Harpak-ULMA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Harpak-ULMA Technographics
Harpak-ULMA is a Manufacturing organization based in United States,
with around 250 employees and annual revenues of $60.0 million.
Harpak-ULMA operates a diverse technology stack with applications such as
Rockwell FactoryTalk InnovationSuite, Microsoft 365 and Hubspot CRM,
covering areas like Asset Performance Management, Collaboration and CRM.
Harpak-ULMA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Rockwell Automation, Microsoft and HubSpot.
Harpak-ULMA recently adopted applications including
PTC Vuforia Expert Capture in 2022, Lucky Orange in 2021 and Hubspot Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Harpak-ULMA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Harpak-ULMA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Harpak-ULMA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.