Harrah's Cherokee Casino Resort
777 Casino Dr,
Cherokee, 28719, NC,
United States
Cherokee, 28719, NC,
United States
1 828-497-7777
Leisure and Hospitality
Harrah's Cherokee Casino Resort Technographics
Harrah's Cherokee Casino Resort Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Harrah's Cherokee Casino Resort and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3860 Harrah's Cherokee Casino Resort employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Harrah's Cherokee Casino Resort has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2017, Oracle Cloud HCM for Core HR in 2017, Sojern for Guest Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Harrah's Cherokee Casino Resort is running and its propensity to invest more and deepen its relationship with Oracle , Agilysys , Sojern or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Harrah's Cherokee Casino Resort revenues, which have grown to $670.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Harrah's Cherokee Casino Resort intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Harrah's Cherokee Casino Resort Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, Harrah's Cherokee Casino Resort implemented Oracle Cloud ERP. The initiative was executed as a $6.3 million Human Capital Management and Enterprise Resource Planning migration to Oracle Fusion Cloud covering core ERP Financial processes and HCM scope.
The deployment of Oracle Cloud ERP encompassed modules for Finance, Procurement, Payroll, Human Resources, Benefits and Training, with User Acceptance Testing cycles and multiple conference room pilot events managed by a centralized Core Team. Configuration work included business transaction intelligence development and role based workflows to support gaming property operations. The project plan tracked timelines, integrations and scope across these modules.
Architecturally the implementation was supported by an Oracle Infrastructure Cloud environment designed and administered internally to act as the backbone for Oracle Fusion Cloud and Oracle Cloud ERP. Integrations explicitly include a timekeeping connection to UKG Kronos Dimensions and a set of Oracle Cloud Integrations handling streams of data to other business applications and systems. Operational coverage extended to multiple properties with locally staffed support teams providing HCM and ERP application support and development in Cherokee, North Carolina.
Governance followed formal Core Team oversight, conference room pilots, and iterative User Acceptance Testing cycles to validate finance and HR workflows prior to go live. The IT organization managed program budgets and timelines, drawing on prior experience such as a JD Edwards upgrade delivered on time and under budget, and established local administration for Oracle Cloud integrations. Staff recognition included Yonah awards and Commitment to Excellence awards for team members who supported the Oracle Cloud ERP and HCM rollouts.
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Payment Processing | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, Harrah's Cherokee Casino Resort implemented Oracle Cloud HCM as part of a $6.3 million Human Capital Management and ERP migration to Oracle Fusion Cloud. Oracle Cloud HCM was established as the Core HR platform supporting Human Resources, Benefits, Training, and Payroll business functions across the property portfolio.
The deployment combined Core HR and adjacent ERP modules, with configuration and operational coverage spanning human resources, benefits administration, learning and training, payroll processing, procurement, and finance. The project included design and administration of an Oracle Infrastructure Cloud backbone to host Oracle Cloud HCM and related Oracle Cloud Integrations to manage data flows between systems.
Integrations explicitly implemented include the timekeeping system UKG Kronos Dimensions, and integration streams were managed through Oracle Cloud Integrations to connect HCM transactional data to other business applications. The program used conference room pilot events and multiple User Acceptance Testing cycles with a central core team to validate end-to-end HR, payroll, and ERP workflows prior to production cutover.
Project governance was led by the Network and Systems Manager, who managed timelines, integrations, scope, and cross-functional teams including Audio Visual, HRIS, and Network. Operational support was organized as a locally staffed support team across multiple properties, with in-house development capabilities in Business Transaction Intelligence to support ongoing administration and integration maintenance.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Harrah's Cherokee Casino Resort deployed Sojern on its public website. Sojern is used as part of the Guest Management approach to capture online guest intent and support digital audience targeting. The full application name Sojern appears in site-level instrumentation to collect guest interaction signals for downstream audience modeling.
Deployment is implemented as website-embedded instrumentation that captures browsing signals and activates audience segmentation and campaign targeting functions common to Guest Management platforms. Operational scope is the public web channel, supporting digital marketing and guest acquisition activities rather than back-office property systems. Governance focused on web tagging standards and data flow controls to ensure consistent signal capture and reuse across marketing campaigns. This implementation links Harrah's Cherokee Casino Resort, Sojern, and the Guest Management category to support digital marketing and guest engagement on the website.
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Point Of Sale | ERP Services and Operations |
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2018 | 2018 |
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Reservation and Booking Management | ERP Services and Operations |
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2022 | 2022 |
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Revenue Cycle Management | ERP Services and Operations |
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2011 | 2011 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Event Management | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Harrah's Cherokee Casino Resort
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Harrah's Cherokee Casino Resort Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Harrah's Cherokee Casino Resort IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Harrah's Cherokee Casino Resort digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Harrah's Cherokee Casino Resort Technographics
Harrah's Cherokee Casino Resort is a Leisure and Hospitality organization based in United States,
with around 3860 employees and annual revenues of $670.0 million.
Harrah's Cherokee Casino Resort operates a diverse technology stack with applications such as
Oracle Cloud ERP, Oracle Cloud HCM and Sojern,
covering areas like ERP Financial, Core HR and Guest Management.
Harrah's Cherokee Casino Resort has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Sojern.
Harrah's Cherokee Casino Resort recently adopted applications including
Ticketmaster in 2022, Adobe Launch in 2022 and Ticketmaster Archtics in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Harrah's Cherokee Casino Resort’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Harrah's Cherokee Casino Resort’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Harrah's Cherokee Casino Resort technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.