Grantham, NG31 6HR,
United Kingdom
Belvoir Technographics
Belvoir Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Belvoir and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 218 Belvoir employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Belvoir has purchased the following applications: SME Property Management for Real Estate Property Management in 2021, LiveChat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Belvoir is running and its propensity to invest more and deepen its relationship with SME Professional , PayProp , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Belvoir revenues, which have grown to $42.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Belvoir intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Belvoir Tech Stack and Enterprise Applications
Belvoir ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SME Professional | Legacy | SME Property Management | Real Estate Property Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 Belvoir implemented SME Property Management and exposed SME Property Management capabilities directly through its public website as a Real Estate Property Management application. The deployment is positioned at the company level for a UK based estate agency operating with approximately 218 employees, integrating the application into customer facing property publication and lead capture workflows.
The implementation was configured to leverage core Real Estate Property Management capabilities, including property listing management and publication, enquiry and lead routing, tenancy recordkeeping, document storage for property paperwork, and basic scheduling for viewings. Configuration emphasized web content synchronization and agent-facing CRM style contact records to support lettings and sales operations.
Operationally the system is used to centralize property data and drive website driven customer interactions, with role based access and publication workflow controls to manage agent and back office responsibilities. Governance changes focused on standardizing listing publication and enquiry handling between front office agency teams and administrative staff, with the SME Property Management instance serving as the authoritative source for live property content on Belvoirs website.
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Real Estate Property Management | ERP Services and Operations |
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2021 | 2021 |
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Belvoir AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Belvoir implemented LiveChat on its website. The deployment is a web-embedded LiveChat implementation aligned to the Chatbots and Conversational AI category, providing real-time messaging and session capture for site visitors. The implementation targets customer-facing workflows in the construction and real estate business, supporting prospect engagement, tenant inquiries, and lead capture for sales and lettings teams. LiveChat is instrumented across public property listing and contact pages to collect chat transcripts and visitor context for follow-up.
Configuration covered typical Chatbots and Conversational AI capabilities including canned responses, agent queueing and conversation history, enabling agents to handle live chats and escalate to asynchronous follow-up workflows. Operational governance centered on customer service and sales teams using the LiveChat console to manage sessions and review transcripts, with reporting to inform daily staffing and response protocols. The deployment remained primarily web-based on Belvoir's site.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Belvoir Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Belvoir deployed Microsoft 365 to support Collaboration across its UK operations. Public site metadata and headers indicate Belvoir is using Microsoft 365 on their website, confirming public tenancy and service presence.
The Microsoft 365 deployment centers on core Collaboration services including Exchange Online for corporate email, SharePoint Online for document libraries, OneDrive for Business for individual file storage, and Microsoft Teams for real time team collaboration and meetings. Tenant level configuration included identity and access management through Azure Active Directory and centralized administration of user accounts and licensing. The implementation emphasizes document management, shared workspaces, and calendaring to align with standard collaboration workflows.
Operational coverage spans corporate functions that require continuous coordination between field offices and branch teams, with Collaboration capabilities supporting communications, document sharing, and task coordination. Microsoft 365 is used to host content referenced on the public website, indicating integration between external web presence and internal content governance. The deployment supports both desktop and browser based access vectors to accommodate agents and office staff.
Governance posture is expressed through tenant level controls, role based access, and centralized provisioning to manage user entitlements and information classification. Belvoir Microsoft 365 Collaboration supports corporate communications and document management across its organization.
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Belvoir CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Belvoir ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Belvoir TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Belvoir PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Belvoir IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Belvoir CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Belvoir
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Belvoir Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||