HCTec
5106 Maryland Way,
Brentwood, 37027, TN,
United States
Brentwood, 37027, TN,
United States
1 615-577-4030
Professional Services
HCTec Technographics
HCTec Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by HCTec and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 692 HCTec employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
HCTec has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2016, Exclaimer Cloud Signatures for Office 365 for Digital Signing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HCTec is running and its propensity to invest more and deepen its relationship with HubSpot , Microsoft , Exclaimer or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HCTec revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HCTec intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCTec Tech Stack and Enterprise Applications
HCTec AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, HCTec implemented Hubspot Live Chat on its corporate website to centralize web-based customer interactions. The Hubspot Live Chat deployment places the application within the Chatbots and Conversational AI category and embeds a site chat widget that routes inbound messages into HubSpot's conversational inbox and contact timeline for agent follow up.
The implementation configures standard conversational capabilities, including real time agent messaging, canned responses, chat transcript capture, and availability rules, aligning web messaging with sales and client-facing professional services workflows. Governance focused on centralized inbox management and conversational workflow mapping to support handoff processes and contact enrichment inside HubSpot's platform.
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HCTec Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, HCTec implemented Microsoft 365 to support Collaboration across its professional services organization. The deployment used Microsoft 365 as a cloud delivered SaaS platform to centralize communication, scheduling, and document workflows for the company and its approximately 692 employees.
The Microsoft 365 implementation focused on core Collaboration capabilities, provisioning enterprise email, real time communication, and cloud document management. Microsoft 365 services such as Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams were configured to enable shared mailboxes, team channels, and centralized file libraries, aligning with standard Collaboration functional workflows.
Operational governance emphasized standardized content governance, access controls, and cloud based identity and user provisioning to support company wide use. Public site metadata indicates Microsoft 365 artifacts are present on HCTec's website, and the platform was adopted across client facing delivery teams as well as internal administrative functions to unify collaboration and information sharing.
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HCTec Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exclaimer | Legacy | Exclaimer Cloud Signatures for Office 365 | Digital Signing | Content Management | n/a | 2017 | 2017 |
In 2017, HCTec implemented Exclaimer Cloud Signatures for Office 365, deploying cloud-based signature management to standardize corporate email signatures across its Office 365 mail flow. The deployment is visible on their public website where Exclaimer-managed signatures are applied to outbound messages, indicating integration with their Office 365 tenant and Exchange Online routing. This implementation aligns with the Digital Signing category and leverages template-driven signature composition, centralized template hosting, and server-side or send-time signature application capabilities provided by Exclaimer Cloud Signatures for Office 365.
Configuration included centralized signature templates, role-based administration for marketing and communications, and mail flow connector configuration to enable consistent signature application across organizational email. Operational scope encompasses corporate email and marketing communications under IT and communications team oversight, with governance focused on centralized template control and delegated content update workflows. The narrative emphasizes application architecture, template management, and operational governance for HCTec using Exclaimer Cloud Signatures for Office 365.
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HCTec CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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HCTec PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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HCTec IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at HCTec
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Director of Learning and Business Development | Director | HR | |
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SVP Application Services | VP | IT | |
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Apps Being Evaluated by HCTec Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from HCTec IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the HCTec digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD HCTec Technographics
HCTec is a Professional Services organization based in United States,
with around 692 employees and annual revenues of $120.0 million.
HCTec operates a diverse technology stack with applications such as
Hubspot Live Chat, Microsoft 365 and Exclaimer Cloud Signatures for Office 365,
covering areas like Chatbots and Conversational AI, Collaboration and Digital Signing.
HCTec has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HubSpot, Microsoft and Exclaimer.
HCTec recently adopted applications including
Hubspot Marketing Automation in 2021, Crazy Egg in 2020 and Liquid Web Cloud Servers in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of HCTec’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates HCTec’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete HCTec technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.