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● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

HDFC ERGO General Insurance
Location
1st Floor, 165-166 Backbay Reclamation, H. T. Parekh Marg, Churchgate,
Mumbai, 400020,
India
Website
https://www.hdfcergo.com/
Phone
91 22 6234 6234
Artw industry
Insurance
Employee
Revenue

HDFC ERGO General Insurance Technographics

HDFC ERGO General Insurance Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by HDFC ERGO General Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11181 HDFC ERGO General Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that HDFC ERGO General Insurance has purchased the following applications: Amazon EC2 for Application Hosting and Computing Services in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2024, Artivatic Aspire for Benefits Administration in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems HDFC ERGO General Insurance is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Duck Creek Technologies , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing HDFC ERGO General Insurance revenues, which have grown to $18.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HDFC ERGO General Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

HDFC ERGO General Insurance Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2020 2020
Application Hosting and Computing Services IaaS 2025 2025
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2023 2023
Digital Workspace IaaS 2016 2016
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2024 2024
Collaboration Collaboration 2017 2017
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2022 2022
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Artivatic Legacy Artivatic Aspire Benefits Administration HCM n/a 2021 2021 In 2021, HDFC ERGO General Insurance began deploying Artivatic Aspire to support insurance operations / HR benefits in India. The engagement is described in vendor disclosures as leveraging Artivatic’s AI powered underwriting and claims automation capabilities to streamline insurer workflows and support employee and group health placement processes. Artivatic Aspire was applied as a benefits administration and workflow automation layer, aligning automated underwriting decisioning with claims triage and policy placement flows. Implementation scope inferred from vendor statements includes configurable decision rules, case management for employee group placements, and orchestration of automated touchpoints across underwriting and claims processes, consistent with typical insurance operations solutions. Operational coverage focused on insurance operations and HR benefits teams within HDFC ERGO in India, with deployment activity estimated to have started in 2021 based on vendor disclosures. Governance and rollout are described as a phased operational adoption to instrument underwriting and placement workflows, with the use of Artivatic Aspire for benefits administration inferred rather than documented as a discrete case study.
Employee Recognition and Rewards Management HCM 2024 2024
Onboarding HCM 2024 2024
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Computer Vision AI-Powered Application 2021 2021
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Contract Lifecycle Management Content Management 2022 2022
Web Content Management Content Management 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Customer Support CRM 2019 2019
Data Management Platform CRM 2020 2020
Marketing Analytics CRM 2023 2023
Marketing Automation CRM 2020 2020
Marketing Automation, Customer Data Platform CRM 2020 2020
Sales Engagement CRM 2020 2020
Tag Management CRM 2013 2013
Tag Management CRM 2020 2020
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Insurance Claims Management ERP Services and Operations 2021 2021
Insurance ERP ERP Services and Operations 2024 2024
Insurance Policy Administration ERP Services and Operations 2024 2024
Time Tracking and Billing ERP Services and Operations 2024 2024
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Payment Processing ERP Financial Management 2023 2024
IT Decision Makers and Key Stakeholders at HDFC ERGO General Insurance
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by HDFC ERGO General Insurance Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD HDFC ERGO General Insurance Technographics

HDFC ERGO General Insurance is a Insurance organization based in India, with around 11181 employees and annual revenues of $18.50 billion.

HDFC ERGO General Insurance operates a diverse technology stack with applications such as Amazon EC2, Cisco Webex Meetings and Artivatic Aspire, covering areas like Application Hosting and Computing Services, Audio Video and Web Conferencing and Benefits Administration.

HDFC ERGO General Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Amazon Web Services (AWS), Cisco Systems and Artivatic.

HDFC ERGO General Insurance recently adopted applications including Duck Creek OnDemand in 2025, Cisco Webex Meetings in 2024 and Zaggle Propel Platform in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of HDFC ERGO General Insurance’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates HDFC ERGO General Insurance’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete HDFC ERGO General Insurance technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.