Dallas, 75231, TX,
United States
Healing Hands Ministries (HHM) Health Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Healing Hands Ministries (HHM) Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Healing Hands Ministries (HHM) Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Healing Hands Ministries (HHM) Health has purchased the following applications: Luma Health Platform for Patient Management in 2024, Sunoh AI for Natural Language Processing in 2024, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Healing Hands Ministries (HHM) Health is running and its propensity to invest more and deepen its relationship with Luma Health , Sunoh AI , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Healing Hands Ministries (HHM) Health revenues, which have grown to $1.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Healing Hands Ministries (HHM) Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Luma Health | Legacy | Luma Health Platform | Patient Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, Healing Hands Ministries Health implemented Luma Health Platform on its public website. The Luma Health Platform is deployed as a Patient Management application to extend digital front door and patient access capabilities for HHM Health.
The implementation configures core Patient Management functionality including online appointment scheduling, digital intake and registration forms, automated appointment reminders, and two-way patient messaging and communications orchestration. Luma Health Platform is embedded on the HHM Health website to surface booking and intake workflows directly to patients and to route requests into the organization’s access queues.
Operational scope focuses on patient access, ambulatory scheduling, and contact center workflows, with governance centered on aligning intake and messaging workflows to access teams and clinical schedulers. The deployment emphasizes web-embedded configuration of Luma Health Platform and process alignment for online booking and patient communications across HHM Health.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sunoh AI | Legacy | Sunoh AI | Natural Language Processing | AI-Powered Application | n/a | 2024 | 2024 |
In 2024, Healing Hands Ministries (HHM) Health implemented Sunoh AI, a Natural Language Processing application deployed as an AI medical scribe to support bilingual clinician workflows. The deployment targeted one of the largest Federally Qualified Health Centers in Dallas, Texas, focusing on point of care documentation for physicians interacting with Spanish speaking patients.
Sunoh AI was configured as an EHR agnostic scribe with multilingual transcription, conversational summarization, automated SOAP note generation, and multimodal note composition across specialties. The implementation emphasized structured clinical output compatible with ambulatory documentation needs and clinician review workflows.
The solution was integrated into the ambulatory cloud EHR environment through eClinicalWorks to surface scribed notes within existing clinician workflows. Operational coverage included infectious disease and internal medicine clinicians at HHM Health and bilingual providers across ambulatory sites in Dallas, concentrating on clinical documentation and visit throughput.
Governance and adoption were clinician centric, with point of care documentation workflows and clinician review cycles guiding rollout. Clinicians reported concrete usage and benefits, including one provider completing over 350 patient visits in a month using the AI scribe, faster review of lab inboxes, improved patient interactions during visits, reduced time on clinical documentation, and improved clinician work life balance.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
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Online Meeting Scheduling | Collaboration |
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2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2024 | 2024 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2024 | 2024 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Donor and Fundraising Management | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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