Irvine, 92606, CA,
United States
Health Direct Technographics
Health Direct Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Health Direct and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Health Direct employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Health Direct has purchased the following applications: Apple Pay for Payment Processing in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, Oracle NetSuite Commerce for eCommerce in 2007 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Health Direct is running and its propensity to invest more and deepen its relationship with Apple , Google , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Health Direct revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Health Direct intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Health Direct Tech Stack and Enterprise Applications
Health Direct ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Health Direct implemented Apple Pay on its website. Health Direct uses Apple Pay as its Payment Processing solution to handle customer-facing checkout and online payments, aligning the company, Apple Pay, Payment Processing and the payments business function in a web commerce context.
The deployment embeds Apple Pay into the site checkout flow, leveraging browser-based tokenized payment and Apple authentication to authorize transactions and return payment tokens for order capture. Implemented functional capabilities include tokenized payment acceptance, authentication flows, authorization callbacks, and integration points into the website commerce workflows. Operational scope is customer-facing online payments on Health Direct's website, covering checkout, transaction processing, refunds, and payment reconciliation. Governance activities focus on merchant account configuration, payment authorization controls, reconciliation procedures, and operational workflows for handling payment exceptions.
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Health Direct Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014 Health Direct implemented Google Workspace (Formerly Google G-Suite) to provide cloud hosted collaboration services for its Communications business. Health Direct uses Google Workspace (Formerly Google G-Suite) on their website and across the organization to host corporate email on the healthdirectusa.com domain and to support Communications business functions and internal productivity through centralized document collaboration and messaging.
The deployment follows a SaaS, multi tenant Google infrastructure with centralized administration via the Google Workspace admin console, delivering Gmail, Google Drive, Google Docs, Google Calendar and Google Meet for unified messaging, document collaboration, scheduling and remote meetings. Implementation coverage is company wide given the 30 employee size, using domain managed accounts, shared drives and collaborative editing to support content workflows and Communications business functions aligned to the Collaboration category. Governance emphasis is placed on account provisioning, domain level email routing and access controls consistent with Collaboration implementations.
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Health Direct eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite Commerce | eCommerce | eCommerce | n/a | 2007 | 2007 |
In 2007, Health Direct implemented Oracle NetSuite Commerce for eCommerce to establish a centralized online storefront and customer ordering channel. The Oracle NetSuite Commerce deployment used Oracle's cloud SaaS delivery model, with an architecture scaled to a 30 person organization and integrated into sales and customer service business functions across the United States.
Configuration centered on catalog management, shopping cart and checkout orchestration, order management, and customer account management, reflecting core capabilities of Oracle NetSuite Commerce. Governance emphasized content and pricing approval workflows, role based access for merchandising and fulfillment teams, and standardized operational processes for inventory visibility and order processing, favoring ongoing configuration controls over complex customization efforts.
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eCommerce | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Health Direct CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Loyalty | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Health Direct IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Health Direct
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CEO | CXO | Finance | ||||
| Controller | Director | Finance | ||||
| Director of Operations | Director | Finance |
Apps Being Evaluated by Health Direct Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||