Heatherton, 3202, VIC,
Australia
Health Metrics Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Health Metrics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Health Metrics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Health Metrics has purchased the following applications: Rackspace Cloud for Application Hosting and Computing Services in 2019, OPEXUS AINS eCase for Case Management in 2017, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Health Metrics is running and its propensity to invest more and deepen its relationship with Rackspace Technology , Microsoft , OPEXUS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Health Metrics revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Health Metrics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Rackspace Technology | Legacy | Rackspace Cloud | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 | ||
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| OPEXUS | Legacy | OPEXUS AINS eCase | Case Management | ERP Services and Operations | n/a | 2017 | 2017 | In 2017, Health Metrics implemented OPEXUS AINS eCase as its Case Management application. The deployment of OPEXUS AINS eCase supported client services, account management, and support operations across Health Metrics Australia operations, configured with standard Case Management capabilities such as case intake, workflow orchestration, document management, role based access controls, and reporting. The implementation was scoped for a 70 employee professional services firm and focused on operationalizing service workflows and centralized case handling. Health Metrics maintains dedicated account management for eCase customers, and clients using OPEXUS AINS eCase have access to a 24/7 help desk as part of the operational support model. Health Metrics also runs regular User Group conferences and targeted training sessions to drive adoption, govern user roles, and refine process workflows tied to the Case Management application. Ongoing governance emphasizes structured training, user feedback loops, and vendor supported help desk escalation for issue resolution. | |
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Healthcare ERP | ERP Services and Operations |
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2012 | 2012 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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