Heatherton, 3202, VIC,
Australia
Health Metrics Technographics
Health Metrics Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Health Metrics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Health Metrics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Health Metrics has purchased the following applications: ELMO Recruitment and Applicant Tracking System for Recruiting, Applicant Tracking System in 2020, OPEXUS AINS eCase for Case Management in 2017, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Health Metrics is running and its propensity to invest more and deepen its relationship with ELMO Software , OPEXUS , Epicor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Health Metrics revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Health Metrics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Health Metrics Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ELMO Software | Legacy | ELMO Recruitment and Applicant Tracking System | Recruiting, Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020 Health Metrics implemented ELMO Recruitment and Applicant Tracking System. The ELMO Recruitment and Applicant Tracking System is deployed on Health Metrics' careers website and functions as their primary Recruiting,Applicant Tracking System to publish vacancies, capture candidate applications, and stage candidate workflows.
Configuration focuses on core applicant tracking capabilities including online job posting, customized application forms, candidate record management, staged interview workflows, and offer tracking, aligned with typical Recruiting,Applicant Tracking System functionality. Operational ownership sits with HR and hiring managers across Health Metrics in Australia, with the application embedded on the public careers page for direct application capture and configured governance to support recruiter workflows, interview stage approvals, and compliance oriented record keeping.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OPEXUS | Legacy | OPEXUS AINS eCase | Case Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Health Metrics implemented OPEXUS AINS eCase as its Case Management application. The deployment of OPEXUS AINS eCase supported client services, account management, and support operations across Health Metrics Australia operations, configured with standard Case Management capabilities such as case intake, workflow orchestration, document management, role based access controls, and reporting. The implementation was scoped for a 70 employee professional services firm and focused on operationalizing service workflows and centralized case handling.
Health Metrics maintains dedicated account management for eCase customers, and clients using OPEXUS AINS eCase have access to a 24/7 help desk as part of the operational support model. Health Metrics also runs regular User Group conferences and targeted training sessions to drive adoption, govern user roles, and refine process workflows tied to the Case Management application. Ongoing governance emphasizes structured training, user feedback loops, and vendor supported help desk escalation for issue resolution.
|
|
|
|
|
Healthcare ERP | ERP Services and Operations |
|
2012 | 2012 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Health Metrics implemented Microsoft 365 as its primary Collaboration platform. The deployment of Microsoft 365 is positioned as a cloud-hosted tenant to provide core collaboration services including Exchange Online for mail, Microsoft Teams for synchronous collaboration, and SharePoint Online for document management and site content, and the company is noted as using Microsoft 365 on their website.
The implementation was provisioned to support the firm’s roughly 70 employees, with tenant level administration, role based access control, and configuration of mailbox and document lifecycle policies consistent with Collaboration governance. Operational coverage centers on client-facing professional services teams and internal operations, with rollout activities focused on account provisioning, configuration of Teams and SharePoint collaboration spaces, and securing access controls and compliance settings within the Microsoft 365 environment.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2020 | 2020 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2013 | 2013 |
|
IT Decision Makers and Key Stakeholders at Health Metrics
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Health Metrics Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||