Health Support Services (HSS) WA
81 St Georges Terrace,
Perth, 6000, WA,
Australia
Perth, 6000, WA,
Australia
61 134477
Government
Health Support Services (HSS) WA Technographics
Health Support Services (HSS) WA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Health Support Services (HSS) WA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Health Support Services (HSS) WA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Health Support Services (HSS) WA has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2013, Ascender Preceda for Core HR in 2012, Oracle Business Process Management for Business Process Management in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Health Support Services (HSS) WA is running and its propensity to invest more and deepen its relationship with Oracle , Ascender , Lattice or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Health Support Services (HSS) WA revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Health Support Services (HSS) WA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Health Support Services (HSS) WA Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2013 | 2013 |
In 2013 Health Support Services (HSS) WA implemented Oracle E-Business Suite as an ERP Financial application to centralize finance and supply chain management across WA Health corporate services. The deployment established Oracle E-Business Suite as the primary finance and procurement platform within the WA Health corporate application landscape, aligning with enterprise accounting, payables, receivables and inventory management workflows.
Oracle E-Business Suite was configured to support core finance and supply chain management modules, with solution design and business analysis workstreams documented by the Corporate Business Systems team. Implementation activities emphasized configuration for transactional finance processing, chart of accounts alignment, and supply chain transaction orchestration consistent with ERP Financial functional requirements.
The application operated alongside WA Health’s broader corporate application footprint, which included Patient Billing Revenue Collection PBRC for patient billing, Power Performance Management PPM for clinical costing and activity based management, ImpactXP for engineering and asset works management, and Alesco Ascender for human resource management and information. Operational coverage focused on WA Health corporate services in the Perth area, with coordination of support across these systems to maintain financial reconciliation and data handoffs.
Governance and rollout relied on sustained project coordination, business analysis, solution design, project management and change management executed by WA Health’s Corporate Business Systems resources. Those governance activities centered on process standardization for finance operations, cross-application support coordination, and ongoing application support to embed Oracle E-Business Suite within WA Health’s ERP Financial and corporate service functions.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ascender | Legacy | Ascender Preceda | Core HR | HCM | n/a | 2012 | 2012 |
In 2012, Health Support Services (HSS) WA implemented Ascender Preceda as its Core HR application to centralize HR and payroll administration for Department of Health workforce processes. Ascender Preceda served as the primary Core HR system supporting HR record maintenance, rostering inputs, leave processing and compliance-related personnel transactions.
Operational configurations documented for the implementation show routine processing of leave applications including purchase leave and cancellation of leave, processing of new roster applications, and capture of overtime, additional hours and casual employee shifts. The implementation also handled Working With Children claims processing, updating superannuation records and deductions, and transferring leave entitlements between jobs, indicating configured capabilities for leave management, rostering and entitlement maintenance within Ascender Preceda.
Operational scope included maintaining and updating HR Ascender and Objective databases as part of day-to-day HR operations, which positions Ascender Preceda alongside existing HR data stores and records management workflows. The deployment supported HR and payroll administration functions across Health Support Services units responsible for staffing, timekeeping and compliance transactions.
Governance and operational ownership focused on HSS HR teams performing transactional processing, data maintenance and approvals for leave, rostering and superannuation changes, embedding Ascender Preceda into standard HR workflows. The implementation narrative emphasizes Ascender Preceda as a Core HR platform used to operationalize leave, roster and entitlement processes within Health Support Services WA.
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Payroll | HCM |
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2012 | 2012 |
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Payroll | HCM |
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2020 | 2020 |
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Performance and Goal Management | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Business Process Management | Business Process Management | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011 Health Support Services (HSS) WA implemented Oracle Business Process Management to centralize orchestration of invoice scanning, accounts payable approvals and P2P workflows across its finance and procurement functions. Oracle Business Process Management was positioned as the core Business Process Management platform to support automated BPEL orchestration, human tasks and integration with existing Oracle application stacks.
The implementation used Oracle SOA Suite 11g and JDeveloper 11g to design and deploy synchronous and asynchronous BPEL composites, XSD schema validation, XPATH and XSLT transformations, and Groovy and Java extensions embedded in BPEL where required. Functional capabilities delivered included human task forms and the Oracle BPM worklist for task processing, notification services for approvals and escalations to first and second level managers, and ADF based task UIs with task flow and session management.
Architecture and integrations were centered on invoice imaging and ERP workflow linkage, using Oracle IPM accelerator components, Oracle WebCenter UCM, Kofax for capture, and direct integration of SOA BPEL processes with Oracle ERP workflow and e-Business Suite events. Technical patterns included use of JCA adapters, Mediator components to update custom tables, deployment automation via ANT and OJDEPLOY to WebLogic, WLST scripting, management of MDS metadata in Subversion and database, and operational tuning such as message throttling into IPM and SOA purging routines.
Governance and process controls were implemented through BPM approvals, escalation email alerts, configurable flex fields mapped to SOA composites, and use of Oracle Virtual Directory for user modifications and security integration. Workflows were instrumented for lifecycle operations via the workflow API and ADF utilities including acquire, reassign, suspend, resume, escalate and complete BPM tasks, supporting structured approval routing and operational compliance across finance teams.
Delivered capabilities and documented achievements included implementation of the SOA suite, invoice scanning integration with Oracle AP, customization and extension of SOA composites for invoice processing, and end to end orchestration using Oracle Business Process Management as the Business Process Management platform. These capabilities were integrated with Oracle Financials modules such as AP, AR and P2P and with enterprise content management components to support automated invoice processing and approval workflows.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Process Mining | Analytics and BI |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Event Management | Collaboration |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2012 | 2012 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Health Support Services (HSS) WA
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Health Support Services (HSS) WA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Health Support Services (HSS) WA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Health Support Services (HSS) WA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Health Support Services (HSS) WA Technographics
Health Support Services (HSS) WA is a Government organization based in Australia,
with around 1000 employees and annual revenues of $100.0 million.
Health Support Services (HSS) WA operates a diverse technology stack with applications such as
Oracle E-Business Suite, Ascender Preceda and Oracle Business Process Management,
covering areas like ERP Financial, Core HR and Business Process Management.
Health Support Services (HSS) WA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Ascender.
Health Support Services (HSS) WA recently adopted applications including
AddEvent in 2021, Ascender Preceda Payroll in 2020 and Lattice Performance Management in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Health Support Services (HSS) WA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Health Support Services (HSS) WA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Health Support Services (HSS) WA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.