Columbus, 43212, OH,
United States
HealthLinx® Technographics
HealthLinx® Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by HealthLinx® and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 HealthLinx® employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HealthLinx® has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2012, LiveChat for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HealthLinx® is running and its propensity to invest more and deepen its relationship with Intuit , LiveChat, Inc. , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HealthLinx® revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HealthLinx® intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HealthLinx® Tech Stack and Enterprise Applications
HealthLinx® ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2012 | 2012 |
In 2012, HealthLinx® implemented Intuit Quickbooks Enterprise as its ERP Financial platform. The deployment centralized core accounting, payroll and benefits bookkeeping for the 100-employee healthcare firm, with Intuit Quickbooks Enterprise used to manage general ledger activity, payroll posting, accounts payable and accounts receivable, and period financial reporting. The implementation explicitly addressed handling confidential and private information in payroll and benefits records.
Configuration work emphasized general ledger structure and chart of accounts alignment to support healthcare financial workflows, payroll liability tracking, benefits expense allocation, and automated payroll journal entries and reconciliation. Role based access controls and segregation of duties were applied to protect sensitive payroll data, and reporting capabilities were configured to support both finance and HR reconciliation and month end close processes.
Operational signals in sourcing and hiring reflected the technical footprint, the company sought payroll and benefits specialists with ADP accounting experience alongside QuickBooks proficiency, indicating operational workflows that connected ADP payroll processes with Intuit Quickbooks Enterprise bookkeeping. The implementation covered finance and human resources functions within the United States, shaping governance around access controls, reconciliation routines, and confidential data handling requirements.
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HealthLinx® AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, HealthLinx® deployed LiveChat on its public website. LiveChat was embedded as a customer-facing web chat widget and implemented in a Chatbots and Conversational AI role to support patient engagement and inbound inquiries. The deployment follows a cloud-hosted SaaS pattern, with the web widget instrumented across key site pages to initiate conversations and capture visitor context. Implementation scope emphasizes front-line patient support, lead capture, and digital engagement for the company in the United States.
Configuration covers standard conversational modules typical of Chatbots and Conversational AI, including live agent routing, canned responses, chat transcripts, and visitor tracking to preserve interaction context. The source does not specify integrations with other enterprise systems, so CRM or EHR connectivity is not described. Operational governance appears focused on centralized administration of chat agents and scripted response sets to standardize intake workflows for patient inquiries and referral handling. The LiveChat application LiveChat therefore functions as the primary web-based conversational interface for HealthLinx® customer and patient interactions.
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HealthLinx® Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, HealthLinx® implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment used Google’s cloud-hosted SaaS environment, provisioning the healthlinx.com domain for company email and document collaboration across clinical and administrative teams at the approximately 100 employee organization.
The Google Workspace (Formerly Google G-Suite) implementation encompassed core Collaboration capabilities including Gmail for email hosting, Drive and shared drives for document storage, Docs and Sheets for real-time coauthoring, Calendar for scheduling, and Meet for virtual meetings. Configuration work emphasized organization unit structures, role-based administration through the Google Workspace Admin console, group-based sharing and access controls, and standard collaborative workflows for clinical documentation and administrative coordination.
Operational scope covered company-wide user provisioning, centralized domain administration, and governance controls for data access and sharing consistent with Collaboration best practices. Rollout and governance focused on account lifecycle management, group mailbox and distribution lists, and administrative policy enforcement through the Google Workspace management tools, enabling unified communication and document workflows within HealthLinx®.
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HealthLinx® CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2021 | 2021 |
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HealthLinx® IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at HealthLinx®
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Director of Finance/HR | Director | Finance | ||||
| COO | CXO | Finance | ||||
| CEO | CXO | Finance | ||||
| Senior Vice President, Information Technology Services | VP | IT |
Apps Being Evaluated by HealthLinx® Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||