Cambridge, 2142, MA,
United States
HealthSync Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by HealthSync and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 HealthSync employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HealthSync has purchased the following applications: Oracle Blockchain Platform for Blockchain Platform in 2019, Bright Pattern Platform for Call Center in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HealthSync is running and its propensity to invest more and deepen its relationship with Oracle , Bright Pattern , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HealthSync revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HealthSync intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Blockchain Platform | Blockchain Platform | Blockchain | n/a | 2019 | 2019 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Bright Pattern | Legacy | Bright Pattern Platform | Call Center | CRM | n/a | 2021 | 2021 | In 2021, HealthSync deployed the Bright Pattern Platform for Call Center operations on its website. The Bright Pattern Platform was provisioned as a cloud hosted, web embedded contact channel to capture inbound customer interactions directly from site visitors, enabling web chat and voice contact entry and a browser based agent console suitable for a 10 person professional services firm. Configuration focused on core Call Center capabilities common to the category, including inbound routing, interactive voice response flows, web chat and callback handling, and a unified agent interface for managing conversations. Bright Pattern Platform was implemented as the primary customer engagement layer on HealthSync's site, with workflow configuration tuned to small team staffing patterns and agent presence management to support use by a compact support organization. Operational scope centered on customer support and operations functions within the United States, with governance aligned to a single operations owner and simplified rollout procedures appropriate for a small company. The deployment emphasized web based contact flows and agent scripting to standardize customer handling, and the Bright Pattern Platform name was retained across configuration and agent training to ensure clarity between system, business function, and the Call Center application. |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2018 | 2018 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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