Hear.com
396 Alhambra Circle #S600,
Coral Gables, 33134, FL,
United States
Coral Gables, 33134, FL,
United States
1 786-520-2456
Professional Services
Hear.com Technographics
Hear.com Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hear.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Hear.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hear.com has purchased the following applications: Stripe Payments for Payment Processing in 2020, Greenhouse ATS for Applicant Tracking System in 2017, LiveChat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hear.com is running and its propensity to invest more and deepen its relationship with Stripe , Greenhouse , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hear.com revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hear.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hear.com Tech Stack and Enterprise Applications
Hear.com ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Hear.com implemented Stripe Payments to handle online customer transactions on its public website. The deployment embedded Stripe Payments into the web checkout flow using Stripe payment APIs and hosted payment flows to capture card authorization, tokenization, and settlement, aligning the implementation with Payment Processing best practices.
The implementation centers on Payment Processing for customer-facing sales and billing functions, providing card acceptance, payment authorization and capture, and tokenization as core functional capabilities. Operational coverage is focused on Hear.com’s website storefront and associated billing operations, with governance and operational controls aligned to ecommerce and finance workflows to manage reconciliation and chargeback handling.
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Hear.com HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017 Hear.com implemented Greenhouse ATS. The Greenhouse ATS serves as an Applicant Tracking System embedded on Hear.com’s career site to handle external job postings and candidate intake for recruiting and talent acquisition functions.
The implementation centers on standard Applicant Tracking System capabilities, including job requisition publishing, candidate profile management, pipeline tracking, interview orchestration, offer management, configurable workflows, and recruiting analytics. Greenhouse ATS was configured to publish jobs to the company website and capture candidate applications directly through the embedded career portal, preserving application metadata and interview feedback in structured candidate records.
Operational ownership resides with Hear.com’s recruiting and HR teams, with governance enforced through role based access controls, requisition approval flows, and standardized interview kits to promote consistent evaluation. The deployment emphasizes web integration and recruiting operations, with Greenhouse ATS acting as the central system of record for hiring activity on Hear.com’s public hiring pages.
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Hear.com AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Hear.com deployed LiveChat on its public website to handle real-time customer engagement. LiveChat is used as the Chatbots and Conversational AI layer for web-based chat interactions, providing a chat widget and agent console to support customer service and online sales inquiries.
The implementation centers on embedding the LiveChat web widget across Hear.com, and configuring the LiveChat agent workspace for routing, canned responses, transcript capture, and chat analytics. Functional capabilities implemented include real-time messaging, conversation handoff between agents, prebuilt response libraries, and analytics instrumentation for volume and response tracking.
Operational coverage is focused on Hear.com’s customer-facing channels in the United States, with the service supporting customer service and online sales functions. Governance is organized around the platform configuration, response templates, and agent routing rules, enabling the company to standardize conversational workflows and centralize chat operations under its digital engagement program.
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Hear.com Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Hear.com eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Product Review Management | eCommerce |
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2015 | 2015 |
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Hear.com CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Engagement | CRM |
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2019 | 2019 |
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Hear.com ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Hear.com TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Hear.com IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Hear.com
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Hear.com Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hear.com IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hear.com digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Hear.com Technographics
Hear.com is a Professional Services organization based in United States,
with around 2000 employees and annual revenues of $200.0 million.
Hear.com operates a diverse technology stack with applications such as
Stripe Payments, Greenhouse ATS and LiveChat,
covering areas like Payment Processing, Applicant Tracking System and Chatbots and Conversational AI.
Hear.com has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, Greenhouse and LiveChat, Inc..
Hear.com recently adopted applications including
LiveChat in 2021, Atlassian Jira Service Desk in 2021 and Usercentrics Consent Management Platform (CMP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hear.com’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hear.com’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hear.com technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.