Heco Industrial Service Groups
3509 S Burdick St,
Kalamazoo, 49001, MI,
United States
Kalamazoo, 49001, MI,
United States
1 269-381-7200
Manufacturing
Heco Industrial Service Groups Technographics
Heco Industrial Service Groups Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Heco Industrial Service Groups and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Heco Industrial Service Groups employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Heco Industrial Service Groups has purchased the following applications: Intuit QuickBooks Online for ERP Financial in 2014, relayr Skyler for Asset Performance Management in 2021, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Heco Industrial Service Groups is running and its propensity to invest more and deepen its relationship with Intuit , Relayr, a Munich Re Company , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Heco Industrial Service Groups revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Heco Industrial Service Groups intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Heco Industrial Service Groups Tech Stack and Enterprise Applications
Heco Industrial Service Groups ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit QuickBooks Online | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, Heco Industrial Service Groups deployed Intuit QuickBooks Online as its ERP Financial application. The cloud-hosted accounting platform was adopted to centralize finance and office functions at the Kalamazoo, MI site and to support accounts receivable and billing for the 120 employee manufacturing firm.
Configuration emphasized core ERP Financial capabilities within Intuit QuickBooks Online, including invoicing, accounts receivable workflows, payment receipt posting, bank deposit preparation, chart of accounts maintenance and general ledger posting. Work order to invoice processing and time and billing for shop employees were configured as operational workflows inside Intuit QuickBooks Online to capture billable hours and generate customer invoices.
Operational coverage shows a receptionist/accounting user processing work orders into invoices, maintaining receipt of payments, following up on past due accounts, preparing deposits for banking and recording time and billing for shop payroll. Those responsibilities indicate governance where day to day AR, payment processing and filing systems were owned by an office finance role, and payroll time capture was integrated into shop payroll processes.
Governance and rollout prioritized procedural controls and documented filing and deposit procedures tied to the accounting application, with message handling and multi line phone workflow supporting invoice distribution and collections. Intuit QuickBooks Online was positioned as the central ERP Financial system for invoicing, accounts receivable management and time and billing within Heco Industrial Service Groups.
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Heco Industrial Service Groups ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Relayr, a Munich Re Company | Legacy | relayr Skyler | Asset Performance Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, HECO Industrial Service Groups deployed relayr Skyler as the central Asset Performance Management platform powering its Apollo outcomes based product line. The implementation positioned relayr Skyler to provide continuous condition monitoring and a unified data backbone for HECO’s electric motor and industrial services business functions.
The deployment implemented distinct functional capabilities delivered through relayr Skyler, including Asset Health Monitoring for continuous remote condition based monitoring, Asset Inspection and Reporting for detailed inspection, analysis and structured reporting, and a Performance Guarantee layer that uses proactive, data driven asset maintenance alerts to support guarantees against unalerted failures. HECO also embedded its Service and Domain Expertise into the offering, aligning repair, replacement, field service, predictive maintenance and equipment management workflows with the platform’s monitoring and reporting outputs.
Technically the solution centralized telemetry ingestion, cloud analytics and alerting workflows to create operational dashboards and inspection reports that feed HECO’s service delivery processes and customer reporting. Data flows were instrumented from monitored electric motor systems into relayr Skyler for analytics, and outputs were routed into HECO’s inspection, service dispatch and maintenance planning activities to close the loop between detection and field execution.
Governance for Apollo was structured as an outcomes based product line, requiring defined alerting thresholds, maintenance response procedures and contractual performance guarantee terms tied to system alerts. Relayr Skyler is stated as the enabling Asset Performance Management application for Apollo, and HECO and relayr plan to expand capabilities beyond condition monitoring to include verified ROI measures and warrantable asset performance in future releases, while the current implementation focuses on minimizing unplanned downtime, reducing maintenance and repair costs, and optimizing production levels as described in the product launch.
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Heco Industrial Service Groups Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Heco Industrial Service Groups deployed Microsoft 365 as its Collaboration platform. The deployment established a cloud-first collaboration baseline for the 120-employee manufacturing organization and is documented on the company website as using Microsoft 365.
Configuration centered on Microsoft 365 core services aligned to the Collaboration category, including Exchange Online for corporate email, SharePoint and OneDrive for document management and file sharing, and Microsoft Teams for real-time communication and meetings. Tenant-level configuration was applied to support departmental workflows for operations, engineering and administrative functions, using site and channel structures, mailbox provisioning and document library organization typical of Microsoft 365 implementations. Mobile access and basic policy controls were included to enable secure access across plant and office locations.
Operational governance emphasized centralized identity and access control within the Microsoft 365 tenant to enforce role-based permissions and external sharing policies. Administrative controls and tenant-level policy settings were used to align Collaboration capabilities with internal processes and compliance needs. The public website reference to Microsoft 365 suggests the company also exposes at least some web-facing functionality tied to the Microsoft 365 environment.
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Heco Industrial Service Groups Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2017 | 2017 |
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Heco Industrial Service Groups CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Heco Industrial Service Groups IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Heco Industrial Service Groups Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IoT Platform | Internet of Things |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Heco Industrial Service Groups
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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President | CXO | Finance | |
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Director of Reliability | Director | Finance | |
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Vice President of Operations | VP | Operations | |
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Vice President of Engineering | VP | R&D | |
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Apps Being Evaluated by Heco Industrial Service Groups Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Heco Industrial Service Groups IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Heco Industrial Service Groups digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Heco Industrial Service Groups Technographics
Heco Industrial Service Groups is a Manufacturing organization based in United States,
with around 120 employees and annual revenues of $30.0 million.
Heco Industrial Service Groups operates a diverse technology stack with applications such as
Intuit QuickBooks Online, relayr Skyler and Microsoft 365,
covering areas like ERP Financial, Asset Performance Management and Collaboration.
Heco Industrial Service Groups has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, Relayr, a Munich Re Company and Microsoft.
Heco Industrial Service Groups recently adopted applications including
HubSpot Ads in 2022, Campaign Monitor Email Marketing in 2022 and DigitalOcean Droplets in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Heco Industrial Service Groups’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Heco Industrial Service Groups’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Heco Industrial Service Groups technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.