Kalamazoo, 49001, MI,
United States
Heco Industrial Service Groups Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Heco Industrial Service Groups and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Heco Industrial Service Groups employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Heco Industrial Service Groups has purchased the following applications: Intuit QuickBooks Online for ERP Financial in 2014, relayr Skyler for Asset Performance Management in 2021, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Heco Industrial Service Groups is running and its propensity to invest more and deepen its relationship with Intuit , Relayr, a Munich Re Company , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Heco Industrial Service Groups revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Heco Industrial Service Groups intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit QuickBooks Online | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Relayr, a Munich Re Company | Legacy | relayr Skyler | Asset Performance Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, HECO Industrial Service Groups deployed relayr Skyler as the central Asset Performance Management platform powering its Apollo outcomes based product line. The implementation positioned relayr Skyler to provide continuous condition monitoring and a unified data backbone for HECO’s electric motor and industrial services business functions.
The deployment implemented distinct functional capabilities delivered through relayr Skyler, including Asset Health Monitoring for continuous remote condition based monitoring, Asset Inspection and Reporting for detailed inspection, analysis and structured reporting, and a Performance Guarantee layer that uses proactive, data driven asset maintenance alerts to support guarantees against unalerted failures. HECO also embedded its Service and Domain Expertise into the offering, aligning repair, replacement, field service, predictive maintenance and equipment management workflows with the platform’s monitoring and reporting outputs.
Technically the solution centralized telemetry ingestion, cloud analytics and alerting workflows to create operational dashboards and inspection reports that feed HECO’s service delivery processes and customer reporting. Data flows were instrumented from monitored electric motor systems into relayr Skyler for analytics, and outputs were routed into HECO’s inspection, service dispatch and maintenance planning activities to close the loop between detection and field execution.
Governance for Apollo was structured as an outcomes based product line, requiring defined alerting thresholds, maintenance response procedures and contractual performance guarantee terms tied to system alerts. Relayr Skyler is stated as the enabling Asset Performance Management application for Apollo, and HECO and relayr plan to expand capabilities beyond condition monitoring to include verified ROI measures and warrantable asset performance in future releases, while the current implementation focuses on minimizing unplanned downtime, reducing maintenance and repair costs, and optimizing production levels as described in the product launch.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IoT Platform | Internet of Things |
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2021 | 2021 |
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