Helnan Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Helnan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Helnan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Helnan has purchased the following applications: Mews Property Management for Hotel Property Management in 2025, Microsoft 365 for Collaboration in 2015, Conduze for Call Tracking and Recording in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Helnan is running and its propensity to invest more and deepen its relationship with Mews Systems , Microsoft , Conduze or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Helnan revenues, which have grown to $38.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Helnan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mews Systems | Legacy | Mews Property Management | Hotel Property Management | ERP Services and Operations | n/a | 2025 | 2025 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Conduze | Legacy | Conduze | Call Tracking and Recording | CRM | n/a | 2015 | 2015 |
In 2015, Helnan implemented Conduze on its public website as a Call Tracking and Recording solution to instrument web-originated phone leads and capture attribution data. The Conduze deployment captured inbound call attribution and voice recordings tied to booking and guest service touchpoints, aligning with reservations, front desk, and marketing workflows. Conduze was configured to tag source channels and collect session-level metadata alongside telephone recordings to provide operational visibility into web-driven phone conversions.
The implementation used standard web instrumentation and call capture components typical of Call Tracking and Recording platforms, focused on contact pages and click-to-call elements on Helnan's site. Operational scope covered reservations, front desk, and marketing teams within Helnan's Denmark operations, with role-based access and retention controls implemented to manage recordings and attribution data. Helnan Conduze Call Tracking and Recording is positioned to link web-originated calls directly to reservations and marketing business functions for routing, attribution, and post-call review.
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Tag Management | CRM |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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