London, WC1H 9NA,
United Kingdom
HelpAge International Technographics
HelpAge International Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by HelpAge International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 426 HelpAge International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that HelpAge International has purchased the following applications: Infor SunSystems for ERP Financial in 2014, GoDaddy Webmail for Collaboration in 2019, Hubspot CRM for CRM in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems HelpAge International is running and its propensity to invest more and deepen its relationship with Infor , GoDaddy , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing HelpAge International revenues, which have grown to $27.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for HelpAge International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HelpAge International Tech Stack and Enterprise Applications
HelpAge International ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, HelpAge International implemented Infor SunSystems as its ERP Financial application to centralize core accounting and project budgeting across the organisation. The deployment was positioned to support production of organisational financial management information and to manage UK based restricted and unrestricted project budgets while serving regional and country offices.
Infor SunSystems was configured to support financial accounting, project and fund accounting, budget control, and reporting models aligned to the organisation’s chart of accounts. The configuration work emphasized multi-segment project codes and budget structures to reflect restricted and unrestricted funding streams and to enable Vision reporting consumption.
Operational ownership and day to day maintenance rested with the finance function, with a named finance lead responsible for all aspects of financial accounting and for maintaining and developing the SUN system and Vision reporting. Transactional feeds and reporting outputs were organized to deliver consolidated management information to UK based teams as well as to regional and country office stakeholders.
Governance and process changes included collaborative development and improvement of financial policies and procedures with UK based teams, and the establishment of standardized reporting workflows and budget production processes. The implementation therefore connected Infor SunSystems, organisational budgeting practices, and Vision reporting to create a consistent finance platform for HelpAge International.
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HelpAge International Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 HelpAge International deployed GoDaddy Webmail as its web-based email platform. The organization uses GoDaddy Webmail on their website and for domain-based email routing tied to helpage.org, placing the implementation squarely in the Collaboration category.
The deployment centers on hosted webmail access and administrative mailbox provisioning, leveraging GoDaddy Webmail capabilities such as SMTP and IMAP routing, spam and basic security controls, calendaring and contact management, and an administrative console for account lifecycle management. Operational coverage focuses on staff communications and incoming site contact workflows, with account provisioning and DNS email records managed through the GoDaddy control plane to support email routing and mailbox administration.
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HelpAge International CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2013 | 2013 |
In 2013, HelpAge International implemented Hubspot CRM to instrument its public website for contact capture and engagement. The deployment centers on Hubspot CRM as the web-facing system for collecting and centralizing visitor interactions and contact records into a single CRM repository.
The implementation uses HubSpot website integration assets, including embedded forms and the HubSpot tracking script, to create contact records and populate activity timelines. Configuration emphasizes contact management, web lead capture, and marketing engagement workflows consistent with CRM functionality, with email and activity tracking used to maintain supporter and prospect histories.
Operationally the Hubspot CRM instance is positioned to serve digital engagement and outreach processes, consolidating website-derived contacts for communications and fundraising-related outreach. Governance appears oriented around centralized contact records and web-to-CRM capture, making Hubspot CRM the primary system of record for website-sourced interactions.
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2013 | 2013 |
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HelpAge International IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at HelpAge International
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Apps Being Evaluated by HelpAge International Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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