Miami, 33132, FL,
United States
Helpjuice Technographics
Helpjuice Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Helpjuice and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Helpjuice employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Helpjuice has purchased the following applications: Stripe Payments for Payment Processing in 2015, SupaDemo AI for Generative AI Platforms in 2024, Olark Live Chat for Chatbots and Conversational AI in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Helpjuice is running and its propensity to invest more and deepen its relationship with Stripe , SupaDemo , Olark or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Helpjuice revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Helpjuice intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Helpjuice Tech Stack and Enterprise Applications
Helpjuice ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2015 | 2015 |
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Helpjuice AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SupaDemo | Legacy | SupaDemo AI | Generative AI Platforms | AI Development | n/a | 2024 | 2024 |
In 2024 Helpjuice deployed SupaDemo AI on their website, implementing SupaDemo AI as a Generative AI Platforms solution to augment customer-facing content and self-service search. The implementation emphasizes embedding model-driven interactions into public site pages to surface contextual answers and support on-page content assistance.
Functional configuration centers on capabilities typical of Generative AI Platforms, including conversational question answering, semantic search augmentation, on-demand content generation, and prompt template customization. SupaDemo AI is implemented as a website-embedded assistant that ingests published site content for contextual responses, and uses configurable prompts and response templates to align outputs with Helpjuice editorial standards. The architecture adopts a front-end integration pattern where the site invokes SupaDemo AI runtime for generation and retrieval workloads.
Operational scope covers website touchpoints used by marketing and customer support, focusing on knowledge discovery and visitor self-service workflows. Governance and workflow control are centered on editorial review, prompt tuning cycles, and monitoring of conversational logs to manage quality and relevance. For a 40 employee organization, governance is implemented as a lightweight content and support team responsibility rather than a formal large-scale program.
The relationship Helpjuice SupaDemo AI Generative AI Platforms is explicitly oriented to website content workflows and customer self-service, with SupaDemo AI configured to leverage on-site knowledge for contextual responses. Ongoing operational activities include prompt governance, content ingestion refresh cadence, and monitoring of model outputs to maintain alignment with published knowledge.
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Helpjuice AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
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Helpjuice Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Helpjuice CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2012 | 2012 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2018 | 2018 |
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Helpjuice ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2012 | 2012 |
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Application Performance Management | ITSM |
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2024 | 2024 |
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Incident Management | ITSM |
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2021 | 2021 |
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Helpjuice PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2021 | 2021 |
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Helpjuice IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Helpjuice
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Helpjuice Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||