Helzberg Diamonds
1825 Swift St,
North Kansas City, 64116, MO,
United States
North Kansas City, 64116, MO,
United States
1 816-842-7780
Retail
Helzberg Diamonds Technographics
Helzberg Diamonds Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Helzberg Diamonds and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Helzberg Diamonds employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Helzberg Diamonds has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2016, Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) for Applicant Tracking System in 2012, Accruent Lucernex for Lease Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Helzberg Diamonds is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , Affirm or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Helzberg Diamonds revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Helzberg Diamonds intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Helzberg Diamonds Tech Stack and Enterprise Applications
Helzberg Diamonds ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Helzberg Diamonds implemented Oracle Cloud ERP as its ERP Financial solution. The engagement ran from June 2016 to September 2016 and involved a Technical Lead and Solution Architect from Denovo Ventures, LLC working in Kansas City, MO, focused on finance and accounting process automation.
The deployment used a PaaS oriented architecture combining Oracle Cloud ERP Financials with Oracle Integration Cloud Services. Configuration concentrated on core financial capabilities typical of the ERP Financial category, including general ledger, accounts payable, and accounts receivable workflows, with design emphasis on using Oracle Cloud ERP web services for transactional processing.
Integration work delivered an Integration Cloud Services solution to poll an FTP endpoint, pick up files, traverse file contents and invoke Oracle cloud web services to insert records into Oracle Cloud ERP, supporting connectivity to multiple third party applications. The pattern positioned Integration Cloud Services as the middleware orchestration layer, handling file ingestion, transformation, and synchronous web service calls into Oracle Cloud ERP.
The project used a non GA version of Integration Cloud Services and an early release of Oracle Cloud ERP, factors that influenced testing and cutover sequencing within the June to September 2016 timeline. Governance and technical ownership were centered on the solution architect and technical lead, with implementation scope focused on finance functions and upstream third party integrations rather than a broader enterprise rollout.
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Expense Management | ERP |
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2010 | 2010 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2021 | 2021 |
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Helzberg Diamonds HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infinite Computer Solutions | Legacy | Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) | Applicant Tracking System | HCM | n/a | 2012 | 2012 |
In 2012, Helzberg Diamonds deployed Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) as its Applicant Tracking System. The implementation surfaces applicant intake through a BrassRing-hosted careers portal, with job postings and application flows routed through sjobs.brassring.com. The deployment focuses on recruiting and candidate management functions for Helzberg Diamonds operations in the United States.
Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) was configured to manage core applicant tracking workflows, including job requisition posting, online application capture, resume parsing, candidate tracking, and structured recruiting workflows. Configuration emphasized career-site integration, branded application forms, and a candidate profile repository to support store-level and corporate hiring. These modules support standard ATS functions such as requisition lifecycle, candidate screening stages, interview scheduling, and offer tracking.
The ATS is used by Helzberg Diamonds talent acquisition and human resources teams to centralize recruiting operations, instrument candidate communications, and maintain a searchable candidate database. Integration points are documented around the career site and applicant-facing portals as shown in the BrassRing job hosting details. Governance includes role-based recruiter access, structured workflow states, and compliance-oriented data capture aligned to Applicant Tracking System functionality.
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Helzberg Diamonds ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Accruent | Legacy | Accruent Lucernex | Lease Management | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012, Helzberg Diamonds selected Accruent Lucernex Lx Retail to manage its more than 200 store portfolio across 37 states. The implementation introduced Accruent Lucernex as the companys Lease Management application to centralize retail real estate and store site administration for mostly mall based locations.
The cloud based Lx Retail deployment emphasized core Lease Management capabilities, including store level lease administration, a centralized lease document repository, critical date and obligation tracking, and portfolio level reporting and analytics. Configuration work aligned the application to mall leasing constructs and multi site lease term management while provisioning role based access for corporate real estate and store operations teams.
Deployment delivered centralized, cloud hosted access across Helzberg Diamonds corporate and regional teams to manage leases for the 200 plus store footprint. Operational coverage explicitly included store portfolio management and lease administration functions across 37 states, with the solution providing a unified repository for lease records and portfolio visibility.
Accruent Lucernex Lx Retail replaced Helzbergs legacy REM system, consolidating lease records and establishing standardized governance for lease administration and renewal workflows across the portfolio. The implementation created a single system of record for lease obligations and approvals, enabling consistent lease governance across store operations and corporate real estate.
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Point Of Sale | ERP Services and Operations |
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2018 | 2018 |
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Point Of Sale | ERP Services and Operations |
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2018 | 2018 |
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Helzberg Diamonds Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2011 | 2018 |
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Analytics and BI | Analytics and BI |
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2024 | 2024 |
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Data Warehouse | Analytics and BI |
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2021 | 2021 |
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Helzberg Diamonds Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Helzberg Diamonds Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2021 | 2021 |
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Helzberg Diamonds eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2024 | 2024 |
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Product Information Management | eCommerce |
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2020 | 2020 |
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Helzberg Diamonds SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2019 | 2019 |
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Order Management | SCM |
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2018 | 2018 |
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Order Management | SCM |
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2018 | 2018 |
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Helzberg Diamonds CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2023 | 2023 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Social Media Management | CRM |
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2021 | 2021 |
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Helzberg Diamonds ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Helzberg Diamonds PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Helzberg Diamonds IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Data Warehouse Appliance | IaaS |
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2021 | 2021 |
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Helzberg Diamonds CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Helzberg Diamonds
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of Data Warehousing/BI | Director | IT | |
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Divisional Vice President IT - Enterprise, Store & BI Systems | VP | IT | |
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Manager, Customer Insights and Analytics | Manager | Customer Service | |
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Vice President, Chief Information Officer | CXO | IT | |
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Chief Financial Officer | CXO | Finance | |
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Director of Talent Acquisition and Organizational Development | Director | HR | |
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Chairman & Chief Executive Officer | CXO | Finance | |
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Divisional VP, Consumer Finance | VP | Finance | |
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Director | Strategic Sourcing and Spend Management | Director | Procurement | |
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Compensation Manager | Manager | HR | |
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Divisional Vice President - Learning and Performance | VP | HR | |
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DVP - IT Services Delivery | VP | IT | |
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Director - Strategic Sourcing and Spend Management | Director | Procurement | |
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Director I.T. | Director | Finance | |
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VP Information Technology | VP | IT | |
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SVP Chief Merchandising Officer | CXO | Procurement | |
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Merchandise Systems Manager | Manager | IT | |
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Chief Information Officer | CXO | IT | |
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Director, Digital Technology Development | Director | IT | |
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Information Technology Operations Manager | Manager | IT | |
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DVP Customer Experience | VP | Customer Service | |
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Manager of Customer Care | Manager | Customer Service | |
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Senior Vice President, Chief Marketing Officer | CXO | Marketing | |
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E-Commerce Content Manager | Manager | IT | |
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Divisional Vice President of Customer Data Strategy | VP | Customer Service | |
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Apps Being Evaluated by Helzberg Diamonds Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Helzberg Diamonds IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Helzberg Diamonds digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Helzberg Diamonds Technographics
Helzberg Diamonds is a Retail organization based in United States,
with around 2500 employees and annual revenues of $500.0 million.
Helzberg Diamonds operates a diverse technology stack with applications such as
Oracle Cloud ERP, Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) and Accruent Lucernex,
covering areas like ERP Financial, Applicant Tracking System and Lease Management.
Helzberg Diamonds has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Infinite Computer Solutions and Accruent.
Helzberg Diamonds recently adopted applications including
Oracle Retail Merchandising Analytics in 2024, Proximity Retail Super-App in 2024 and Diaspark CRM in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Helzberg Diamonds’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Helzberg Diamonds’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Helzberg Diamonds technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.