Shanghai, 200021,
China
Kohler China Technographics
Kohler China Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kohler China and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Kohler China employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kohler China has purchased the following applications: Zoom for Audio Video and Web Conferencing in 2022, Adobe Dynamic Media Classic (ex Adobe Scene7) for Content Management in 2016, Comm100 for Customer Engagement in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kohler China is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , Adobe Systems , Comm100 Network Corporation or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kohler China revenues, which have grown to $260.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kohler China intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kohler China Tech Stack and Enterprise Applications
Kohler China Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
In 2022, Kohler China implemented Zoom for Audio Video and Web Conferencing. Zoom is used on Kohler China's website to provide customer-facing meeting join flows and to support internal collaboration across functional teams.
Deployment is centered on embedded website meeting access and standard conferencing capabilities common to the Audio Video and Web Conferencing category, including scheduled meetings, webinar sessions, screen sharing, and cloud recording for session capture. The implementation supports business functions spanning corporate communications, customer engagement, sales support, and service inquiries, with centralized administration managed by Kohler China IT for user provisioning and meeting governance. The Zoom application appears in the website code base to surface meeting links and join interfaces for site visitors.
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Kohler China Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Dynamic Media Classic (ex Adobe Scene7) | Content Management | Content Management | n/a | 2016 | 2016 |
In 2016 Kohler China deployed Adobe Dynamic Media Classic (ex Adobe Scene7) to manage and deliver rich media assets on its public website. The implementation addressed Content Management requirements by using Adobe Dynamic Media Classic (ex Adobe Scene7) for dynamic image rendering, automated derivative generation, responsive delivery, interactive zoom and viewer components, and a centralized media library to support product imagery and marketing creative.
The deployment is scoped to the web channel and integrates directly with the Kohler China website via URL based media delivery and embedded viewer templates, enabling marketing and ecommerce teams to reference centrally hosted assets. Operational controls emphasized a centralized asset catalog, metadata tagging and template based rendering to standardize image variants and publication workflows across site pages.
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Kohler China CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Comm100 Network Corporation | Legacy | Comm100 | Customer Engagement | CRM | n/a | 2016 | 2016 |
In 2016, Kohler China implemented Comm100 on its public website. The Comm100 deployment served as the web-facing Customer Engagement channel for Kohler China in China, scoped to support online customer service and pre-sales inquiries for the company’s manufacturing and e-commerce presence.
Comm100 was configured to deliver core Customer Engagement capabilities typical for web channels, including live chat, automated messaging workflows, visitor monitoring, chat routing and transcript logging. The implementation used Comm100 agent consoles and scripted responses to standardize interactions and maintain conversational context across sessions.
Operational coverage was limited to the Kohler China website and the organization’s online support teams, aligning the application to customer service and online sales support functions. Governance focused on chat routing rules, agent console configuration and transcript retention to embed consistent response workflows into existing service operations.
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Customer Experience | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2021 | 2021 |
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Kohler China ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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Kohler China TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Kohler China IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Kohler China CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Kohler China Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Kohler China
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Kohler China Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||