Hudson, 44236, OH,
United States
Henning Software Technographics
Henning Software Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Henning Software and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Henning Software employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Henning Software has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2017, Telerik Sitefinity CMS for Web Content Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Henning Software is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Microsoft , Progress Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Henning Software revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Henning Software intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Henning Software Tech Stack and Enterprise Applications
Henning Software AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Henning Software implemented LiveChat to add real time messaging on its public website, reflecting a lightweight customer engagement deployment for a 10 person professional services firm. The deployment focused on embedding the LiveChat widget into web pages to capture visitor inquiries and route conversations to internal staff.
The implementation used LiveChat within the Chatbots and Conversational AI category, leveraging standard functional capabilities such as the website chat widget, agent console for live responses, canned responses and chat transcripts for asynchronous follow up. Configuration was oriented toward small team operations, with basic automation and canned message libraries configured to accelerate response workflows and maintain consistent client communications.
Operational coverage was limited to the corporate website and the companys customer facing staff in sales and support, with configuration and administration handled internally rather than through a named systems integrator. Integrations beyond the website embed were not specified, and governance centered on simple chat handling procedures, agent ownership of conversations and archival of chat logs for reference.
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Henning Software Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Henning Software implemented Microsoft 365 as its primary Collaboration platform to centralize communications and content workflows for the 10 person professional services firm. The Microsoft 365 tenancy is surfaced on the company website and is used to provide cloud delivered email, real time collaboration, document storage and intranet style content management across the organization.
The implementation configured core Microsoft 365 capabilities including Exchange Online for corporate email, Microsoft Teams for meetings and chat, and SharePoint Online together with OneDrive for Business for document management and site content. Identity and access control are handled through Microsoft 365 identity services with role based administration and delegated user provisioning, and governance emphasizes content publishing workflows and basic administrative segmentation to support delivery, sales, and operations teams.
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Henning Software Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Progress Software | Legacy | Telerik Sitefinity CMS | Web Content Management | Content Management | n/a | 2014 | 2014 |
In 2014 Henning Software implemented Telerik Sitefinity CMS to manage its public website and centralize web content operations. The deployment uses Telerik Sitefinity CMS as the primary Web Content Management platform to support marketing and client engagement functions for the professional services firm.
The Telerik Sitefinity CMS installation is configured for a single-site public web deployment consistent with a 10 employee professional services organization, emphasizing content authoring, template-driven page rendering, a media library, and role based editorial workflows. Governance is organized around editorial roles and scheduled publishing processes, with the Web Content Management configuration enabling centralized content staging, approval chains, and template management to maintain site consistency and brand control.
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Henning Software ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2018 | 2018 |
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Henning Software IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
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|
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Cloud Storage | IaaS |
|
2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Henning Software
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Henning Software Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||