AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

HEPCO, Inc. Tech Stack and Enterprise Applications

HEPCO, Inc. AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HappyFox Legacy HappyFox Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, HEPCO, Inc. implemented HappyFox Chat on its public website to provide real-time conversational support, aligning HEPCO, Inc., the application HappyFox Chat, the Chatbots and Conversational AI category, and customer service business functions. The deployment embedded the HappyFox Chat widget across HEPCO, Inc.'s site pages to create an on-site customer engagement layer and a primary entry point for web inquiries. HappyFox Chat was configured with web-embedded live chat, canned responses, session transcripts, and visitor context capture to support both support and sales workflows. Configuration work focused on chat routing, escalation queues, and agent handoff patterns consistent with Chatbots and Conversational AI capabilities for conversational triage and assisted agent handling. Operational scope was centered on the company website, with governance assigned to the customer service team for message handling rules, response templates, and operating hours. Rollout emphasized standard widget provisioning and agent onboarding, and did not include named integrations to external back-end systems in the available information.
HEPCO, Inc. Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2020 2020
In 2020 HEPCO, Inc. implemented Zoom as its Audio Video and Web Conferencing solution. The deployment exposes Zoom meeting functionality directly on the corporate website, enabling browser-based joins for client sessions and public-facing events, and the Zoom implementation follows hosted conferencing patterns common to the Audio Video and Web Conferencing category. Configuration emphasized core conferencing capabilities including video meetings, audio, screen sharing, meeting scheduling and publicly accessible meeting links embedded in site pages. Operational coverage is company wide for HEPCO, Inc., supporting client-facing professional services teams and internal collaboration across the United States, with governance focused on standardized meeting workflows and web‑based access controls to centralize how client sessions are provisioned and published on the website.
HEPCO, Inc. IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2016 2016
In 2016, HEPCO, Inc. began using Microsoft Azure Cloud Services to host its corporate website. The deployment is classified under Application Hosting and Computing Services and provides the public facing web hosting and compute layer that supports HEPCO's marketing and customer engagement functions. The implementation of Microsoft Azure Cloud Services centers on platform level compute and storage for web content, scalable application hosting and content delivery capabilities consistent with Application Hosting and Computing Services. Configuration work focuses on provisioning web compute, object storage for media assets, and platform level scaling policies to keep the website available under variable traffic, while retaining centralized control of site content and certificates. Operationally the Azure deployment is surfaced directly on HEPCO's website, making Microsoft Azure Cloud Services the primary hosting environment for public site traffic. HEPCO's internal IT and web operations manage DNS routing, certificate lifecycle, and content publishing workflows, using Azure hosted endpoints to present company pages and product information to external visitors. Governance for the hosting environment emphasizes operational controls and update workflows, with HEPCO maintaining responsibility for access control, content updates, and environment configuration. The configuration positions Microsoft Azure Cloud Services as the foundational Application Hosting and Computing Services platform for HEPCO's web presence and externally facing digital interactions.
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at HEPCO, Inc.

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by HEPCO, Inc. Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from HEPCO, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the HEPCO, Inc. digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD HEPCO, Inc. Technographics
HEPCO, Inc. is a Professional Services organization based in United States, with around 300 employees and annual revenues of $20.0 million.
HEPCO, Inc. operates a diverse technology stack with applications such as HappyFox Chat, Zoom and Microsoft Azure Cloud Services, covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Application Hosting and Computing Services.
HEPCO, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as HappyFox, Zoom Video Communications and Microsoft.
HEPCO, Inc. recently adopted applications including HappyFox Chat in 2021, Zoom in 2020 and Cloudflare CDN in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of HEPCO, Inc.’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates HEPCO, Inc.’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete HEPCO, Inc. technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.