Riyadh, 11632,
Saudi Arabia
Herfy Food Services Company Technographics
Herfy Food Services Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Herfy Food Services Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5500 Herfy Food Services Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Herfy Food Services Company has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2017, Capillary Anywhere Commerce+ for eCommerce in 2019, New Relic APM for Application Performance Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Herfy Food Services Company is running and its propensity to invest more and deepen its relationship with Google , Capillary Technologies , New Relic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Herfy Food Services Company revenues, which have grown to $343.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Herfy Food Services Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Herfy Food Services Company Tech Stack and Enterprise Applications
Herfy Food Services Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Herfy Food Services Company deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment covered the organization headquartered in Saudi Arabia and extended across its operational workforce of approximately 5,500 employees, with public site metadata showing Google Workspace in use as an enterprise collaboration backbone.
The implementation configured core collaboration modules including Gmail, Google Drive, Google Calendar, Google Docs, Google Sheets, and Google Meet, managed through the Google Workspace Admin Console. Shared drives, real-time document collaboration, calendar scheduling, and meeting orchestration were implemented to support day-to-day business workflows and cross-team coordination.
Operational governance was applied through centralized account and domain administration, group-based access controls, and administrative policies for sharing and email management, consistent with Collaboration platform best practices. IT-managed provisioning and ongoing administration point to enterprise-wide coverage supporting corporate communications, workforce collaboration, and scheduling functions.
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Herfy Food Services Company eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Capillary Technologies | Legacy | Capillary Anywhere Commerce+ | eCommerce | eCommerce | n/a | 2019 | 2019 |
In 2019, Herfy Food Services Company deployed Capillary Anywhere Commerce+ to power its online storefront. Herfy Food Services Company is a Saudi Arabia based distribution and quick service food operator with approximately 5,500 employees and reported revenue of 343000000, and it is using Capillary, formerly Martjack, on their website to centralize customer-facing eCommerce functions.
The Capillary Anywhere Commerce+ implementation was configured to provide core eCommerce capabilities including product catalog management, storefront rendering and responsive checkout workflows, promotions and couponing, customer account and order management, and content management for menu merchandising. Capillary Anywhere Commerce+ also supported merchandising rules and pricing configuration consistent with online food retailing use cases.
Operationally the deployment targeted Herfy's public website for online ordering and digital sales across its Saudi Arabia footprint, with platform administration embedded into Herfy's digital operations. Governance and workflow changes emphasized centralized content and catalog control, online order lifecycle handling through the Capillary platform, and routine operational management by Herfy's web commerce teams.
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Herfy Food Services Company ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2019 | 2019 |
In 2019, Herfy Food Services Company deployed New Relic APM on its website. Herfy Food Services Company implemented New Relic APM as a core Application Performance Management capability for its customer-facing web presence, instrumenting the public site to provide visibility into end-to-end transactions and user sessions.
New Relic APM was configured to collect application-level telemetry including transaction traces, error analytics, throughput and latency metrics, and to correlate backend traces with browser-side monitoring. The deployment emphasized real-time dashboards, transaction-level profiling, distributed tracing and alerting to surface performance anomalies and error hotspots.
Operational coverage focused on the public website and supported web engineering, DevOps and site reliability workflows, using New Relic APM data to inform incident triage and release validation processes. Access to dashboards and alerts was organized to align with role-based operational responsibilities and to feed existing incident management and deployment review cadences.
The implementation situates New Relic APM within Herfy Food Services Company as the primary Application Performance Management instrument for web observability, linking runtime instrumentation to operational decision making for web operations and engineering teams.
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Herfy Food Services Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Herfy Food Services Company
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Apps Being Evaluated by Herfy Food Services Company Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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