Heritage Automotive Holdings Ltd.
16 Lower Road,
Salisbury, x, SP2 7QD,
United Kingdom
Salisbury, x, SP2 7QD,
United Kingdom
44 17 2227 3140
Automotive
Heritage Automotive Holdings Ltd. Technographics
Heritage Automotive Holdings Ltd. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Heritage Automotive Holdings Ltd. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Heritage Automotive Holdings Ltd. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Heritage Automotive Holdings Ltd. has purchased the following applications: LivePerson Conversational Cloud for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2016, Exclaimer Cloud Signatures for Office 365 for Digital Signing in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Heritage Automotive Holdings Ltd. is running and its propensity to invest more and deepen its relationship with LivePerson , Microsoft , Exclaimer or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Heritage Automotive Holdings Ltd. revenues, which have grown to $215.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Heritage Automotive Holdings Ltd. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Heritage Automotive Holdings Ltd. Tech Stack and Enterprise Applications
Heritage Automotive Holdings Ltd. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Heritage Automotive Holdings Ltd. deployed LivePerson Conversational Cloud on its website to provide embedded web messaging for customer interactions. The implementation uses LivePerson Conversational Cloud as a customer-facing chat layer, aligning with Chatbots and Conversational AI capabilities to handle real-time engagement, automated responses, intent recognition, and session-level conversation logging on the corporate website.
Configuration emphasized AI-driven automated replies, intent routing and structured handoff to human agents, with conversation analytics and transcripts captured for operational review. The deployment scope covered customer service and online sales touchpoints on the website, with governance focused on defining agent workflows, escalation rules and a phased rollout to align agent handling and scripted responses with live traffic.
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Heritage Automotive Holdings Ltd. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Heritage Automotive Holdings Ltd. implemented Microsoft 365 as its Collaboration platform. The deployment is visible from the company website and aligns with a corporate roll out for a 150 employee UK automotive group.
The Microsoft 365 implementation centers on core Collaboration capabilities, using Exchange Online for enterprise email, SharePoint Online for document management and intranet, Microsoft Teams for real time communication and meetings, OneDrive for user file sync, and Azure Active Directory for tenant identity and authentication. Configuration emphasis is on mailbox provisioning, SharePoint site architecture, Teams channel structure, and user file synchronization to enable cross functional collaboration workflows.
Operational coverage spans corporate sales, aftersales service, parts distribution, and finance functions, with administration consolidated in a single Microsoft 365 tenant. Governance and access control are implemented at the tenant level through Azure Active Directory accounts, role based access control, SharePoint permissions, conditional access policies, and built in data loss prevention capabilities to standardize collaboration governance across the organization.
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Heritage Automotive Holdings Ltd. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exclaimer | Legacy | Exclaimer Cloud Signatures for Office 365 | Digital Signing | Content Management | n/a | 2016 | 2016 |
In 2016, Heritage Automotive Holdings Ltd. deployed Exclaimer Cloud Signatures for Office 365 as a centralized email signature capability. The Exclaimer Cloud Signatures for Office 365 implementation is categorized under Digital Signing and is observed in the company web footprint, indicating signatures are surfaced in HTML for external communications and web-sourced content.
The deployment centers on a centralized signature template library and policy engine, configured to apply consistent signature templates across the Office 365 tenant. Configuration includes dynamic population of signature fields from Office 365 directory attributes, template styling and HTML signature rendering, and mail flow based signature application as typical functional elements of the Digital Signing category.
Operational coverage is tenant wide, applying to corporate email domains and standard business communication channels across the organization. The implementation aligns with common operational disciplines for email signature management, including segmented policy targeting by user groups and domain level assignment to ensure consistent branding across departments.
Governance is implemented through a centralized administration model where marketing and IT typically coordinate template approvals and lifecycle updates, with control held at the Office 365 tenant configuration level. Rollout and ongoing management are handled through the Exclaimer Cloud Signatures for Office 365 console, maintaining template versioning and policy enforcement without onsite infrastructure changes.
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Heritage Automotive Holdings Ltd. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2018 | 2018 |
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Heritage Automotive Holdings Ltd. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Heritage Automotive Holdings Ltd. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Heritage Automotive Holdings Ltd.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
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Head of HR and Talent | Director | HR | |
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Managing Director | Director | Finance | |
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Management Accountant | Manager | Finance | |
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Group systems Administrator | Manager | IT | |
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Group HR Manager | Manager | HR | |
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Apps Being Evaluated by Heritage Automotive Holdings Ltd. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Heritage Automotive Holdings Ltd. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Heritage Automotive Holdings Ltd. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Heritage Automotive Holdings Ltd. Technographics
Heritage Automotive Holdings Ltd. is a Automotive organization based in United Kingdom,
with around 150 employees and annual revenues of $215.0 million.
Heritage Automotive Holdings Ltd. operates a diverse technology stack with applications such as
LivePerson Conversational Cloud, Microsoft 365 and Exclaimer Cloud Signatures for Office 365,
covering areas like Chatbots and Conversational AI, Collaboration and Digital Signing.
Heritage Automotive Holdings Ltd. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LivePerson, Microsoft and Exclaimer.
Heritage Automotive Holdings Ltd. recently adopted applications including
Imperva Sonar in 2021, Cloudflare CDN in 2020 and LivePerson Conversational Cloud in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Heritage Automotive Holdings Ltd.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Heritage Automotive Holdings Ltd.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Heritage Automotive Holdings Ltd. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.