Batesburg-Leesville, 29070, SC,
United States
Herlong Chevrolet Buick Technographics
Herlong Chevrolet Buick Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Herlong Chevrolet Buick and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Herlong Chevrolet Buick employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Herlong Chevrolet Buick has purchased the following applications: Autosoft DMS for Dealership Management in 2015, ManyChat for Chatbots and Conversational AI in 2020, Xtime Spectrum Schedule for Online Meeting Scheduling in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Herlong Chevrolet Buick is running and its propensity to invest more and deepen its relationship with Autosoft , Cox Automotive , Tekion Corp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Herlong Chevrolet Buick revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Herlong Chevrolet Buick intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Herlong Chevrolet Buick Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Autosoft | Legacy | Autosoft DMS | Dealership Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Herlong Chevrolet Buick implemented Autosoft DMS. Autosoft DMS was deployed to address core Dealership Management responsibilities across sales, parts, service and back office accounting at the 30-employee dealership in the United States.
The Autosoft DMS configuration supported explicit functional modules and workflows for accounts payable and accounts receivable, cashiering for vehicle sales as well as parts and service transactions, and title preparation processes where staff used CVR to complete transfers. Daily operations documented in system use included collections activity such as calling on delinquent accounts and administrative support tasks that assisted the office manager, with routine office duties like filing and switchboard remaining part of operational governance. The deployment positioned Autosoft DMS as the primary Dealership Management application for Herlong Chevrolet Buick, centralizing transactional accounting and frontline sales, parts and service business functions.
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Dealership Management | ERP Services and Operations |
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2020 | 2020 |
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Dealership Management | ERP Services and Operations |
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2024 | 2024 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ManyChat | Legacy | ManyChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Herlong Chevrolet Buick implemented ManyChat on their website. ManyChat is deployed as a Chatbots and Conversational AI solution to support customer engagement and lead capture for the dealership.
The implementation uses the ManyChat cloud platform with a website embedded chat widget to host conversational flows, automated welcome messages, quick reply menus, and lead capture forms. Configuration centers on building automated qualification and routing workflows that collect contact details and surface sales or service inquiries to staff. The ManyChat application is configured with segmentation and persistent user attributes to maintain context across conversations and manage follow up.
Operational coverage is focused on the public website and customer engagement touchpoints, with day to day ownership assigned to marketing and sales personnel within the small business environment of roughly 30 employees. Governance is implemented through scripted messaging templates and administrative controls inside ManyChat to preserve brand voice and response consistency. The deployment is managed via the ManyChat console and does not require on premises infrastructure.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Xtime | Legacy | Xtime Spectrum Schedule | Online Meeting Scheduling | Collaboration | n/a | 2020 | 2020 |
In 2020, Herlong Chevrolet Buick implemented Xtime Spectrum Schedule. Xtime Spectrum Schedule provides Online Meeting Scheduling capabilities and is embedded on the Herlong Chevrolet Buick website to handle customer-facing service appointment booking. The deployment follows a cloud hosted SaaS model with a web embedded scheduling interface accessed directly from the dealership site.
The implementation centers on service department appointment workflows and configures standard functional modules such as customer appointment booking, calendar and schedule management, and automated confirmations and reminders. Operational scope covers dealership service operations and customer engagement, with configuration aligned to service types, technician availability, and storefront hours. Governance and process adjustments focus on centralizing online booking and standardizing appointment handling workflows for service advisors and front desk staff.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Automotive Dealership CRM | CRM |
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2020 | 2020 |
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Brand Management | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Herlong Chevrolet Buick
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Herlong Chevrolet Buick Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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