Hermes NexTec UK
Capitol House,1 Capitol Close Morley,
Leeds, West Yorks,
United Kingdom
Leeds, West Yorks,
United Kingdom
+44 84-4543-7411
Professional Services
Hermes NexTec UK Technographics
Hermes NexTec UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hermes NexTec UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12000 Hermes NexTec UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hermes NexTec UK has purchased the following applications: NICE IEX Workforce Management for Workforce Management in 2015, DocuSign eSignature for Digital Signing in 2021, MediaMath for Digital Advertising Platform in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hermes NexTec UK is running and its propensity to invest more and deepen its relationship with Nice Systems , Docusign , MediaMath or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hermes NexTec UK revenues, which have grown to $2.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hermes NexTec UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hermes NexTec UK Tech Stack and Enterprise Applications
Hermes NexTec UK HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nice Systems | Legacy | NICE IEX Workforce Management | Workforce Management | HCM | n/a | 2015 | 2015 |
In 2015 Hermes NexTec UK deployed NICE IEX Workforce Management as a cloud-based Workforce Management solution, going live in October 2015 and meeting a targeted go-live window ahead of the busy holiday season. The deployment was positioned to improve operational efficiency and to optimize workforce management for customer service operations across the United Kingdom.
NICE IEX Workforce Management was configured to deliver core Workforce Management capabilities typical of the category, including demand forecasting, capacity planning, centralized scheduling, intraday management and real-time adherence, along with standard workforce analytics and reporting. Configuration work emphasized schedule automation and demand-driven staffing rules to align agent rosters with anticipated seasonal peaks.
Operational coverage focused on Hermes NexTec UK customer service and contact center planning teams, with the cloud deployment enabling centralized schedule orchestration and day-to-day adherence monitoring. The rollout timeline and execution were governed to ensure operational readiness for peak season activity, with on-schedule delivery noted in the program communications.
The program objective stated by the vendor was improved operational efficiency and optimized workforce management, and the implementation achieved a live production state in October 2015 as planned. No specific integration partners or downstream system integrations were disclosed in the available information.
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Hermes NexTec UK Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docusign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021 Hermes NexTec UK implemented DocuSign eSignature on their website, deploying a public-facing e-signature capability under the Digital Signing Apps Category. The implementation is focused on web-embedded agreement capture to support externally facing document execution for the Professional Services organization with 12,000 employees.
DocuSign eSignature was configured to support core e-sign workflows, including envelope creation, template-driven documents, recipient authentication, the signing ceremony, and comprehensive audit trail generation. The deployment leverages embedded signing flows to keep the signing experience within the company website, and uses standard API-driven envelope provisioning and client-side signing sessions to automate document issuance and collection.
Operational scope centers on customer-facing transactions and online contract execution, with governance controls applied to authentication methods, tamper-evident audit logs, and retention of signature events to meet compliance requirements. The implementation emphasizes repeatable template management and documented signing workflows to standardize agreement lifecycles on the Hermes NexTec UK website while maintaining traceability through DocuSign eSignature audit records.
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Hermes NexTec UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MediaMath | Legacy | MediaMath | Digital Advertising Platform | CRM | n/a | 2016 | 2016 |
In 2016, Hermes NexTec UK implemented MediaMath as a Digital Advertising Platform on its corporate website. The deployment positioned the application as the primary programmatic ad orchestration layer supporting site level ad serving and audience activation for the UK digital marketing organization.
The implementation of MediaMath centered on standard Digital Advertising Platform capabilities, including programmatic demand side platform functionality, audience segmentation and activation, bid management and real time bidding workflows, creative trafficking and tag based ad delivery, and campaign performance instrumentation and reporting. Configuration work emphasized tag deployment on site pages and mapping of audience lists to campaign targeting logic.
Operationally the MediaMath implementation was governed by the central digital marketing team, with campaign creation and optimization workflows embedded into existing marketing operations processes. Integrations were limited to the Hermes NexTec UK website for ad delivery and tracking, and the rollout focused on centralizing programmatic campaign orchestration within marketing rather than across line of business systems.
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Marketing Analytics | CRM |
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2014 | 2014 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Hermes NexTec UK ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Hermes NexTec UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Hermes NexTec UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Hermes NexTec UK
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Hermes NexTec UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hermes NexTec UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hermes NexTec UK digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Hermes NexTec UK Technographics
Hermes NexTec UK is a Professional Services organization based in United Kingdom,
with around 12000 employees and annual revenues of $2.50 billion.
Hermes NexTec UK operates a diverse technology stack with applications such as
NICE IEX Workforce Management, DocuSign eSignature and MediaMath,
covering areas like Workforce Management, Digital Signing and Digital Advertising Platform.
Hermes NexTec UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Nice Systems, Docusign and MediaMath.
Hermes NexTec UK recently adopted applications including
DocuSign eSignature in 2021, Salesforce Sales Cloud in 2021 and Atlassian Jira Service Desk in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hermes NexTec UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hermes NexTec UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hermes NexTec UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.